Professional Teller resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
To obtain a responsible and challenging position that will enable me to utilize my strong organizational skills, while also using my educational background, my ability and experience to work efficiently with others and provide excellent service backed by a solid work history, reputation as a team player and passion for helping others.
Skills
Professional phone etiquette
Excellent communication skills
Database management
Articulate and well-spoken
Customer service-oriented
Flexible
Accurate and detailed
Excellent planner and coordinator
Team building
Advanced clerical knowledge
Administrative support speciClairest
Project planning
Spreadsheet management
Detail-oriented
MS Office proficient
Multilingual in Urdu, Hindi and Gujrati
Emotionally supportive
Culturally-sensitive
Compassionate
Organized
Creative problem solver
Quick learner
Team player
Motivational techniques
Energetic caregiver
Work History
2012 to 2013Professional TellerWalgreens | New Albany, IN,
Process transactions, Sales and Marketing.
Identify customer needs and refer financial products and services to consumer and small business customers.
Managed office supplies, vendors, organization and upkeep.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Maintained a clean reception area, including lounge and associated areas.
Helped customers with questions, problems and complaints in person and via telephone.
Developed positive customer relationships through friendly greetings and excellent service.
2009 to CurrentPTA MemberCalvary Christian Academy | Fort Lauderdale, FL,
Work with children on the Read Naturally program.
Classroom helper for parties and events.
After school enrichment classes in which group of children get together and work on hands on creative activity and crafts (Seasonal).
Coordinated board and committee meetings, including schedules and information preparation and distribution.
Instructed students individually and in groups.
Adapted teaching methods and materials to meet students' varying needs and interests.
2006 to CurrentOrganizer and Troop leaderLsinc Corporation | Colorado Springs, CO,
Plan and coordinate activities with girls and the troop leaders.
Plan and coordinate events.
Organize community services for the girls to participate in.
Fostered reasoning and problem solving through active exploration games and activities.
2003 to 2006Store ManagerMedstar Health | Gaithersburg, MD,
Maintain customer relations, hiring and training of new employees, payroll, scheduling and maintaining inventory.
Day to day restaurant operation.
Carefully interviewed, selected, trained and supervised staff.
Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
Correctly calculated inventory and ordered appropriate supplies.
Strategically developed effective marketing plans to increase sales and profits while managing costs.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Led and directed team members on effective methods, operations and procedures.
Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Promoted the business through participation in and sponsorship of community events.
Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
2002 to 2003Human Resources Administrative AssistantWells Fargo Home Mortgage | City, STATE,
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Organized all new hire, security and temporary paperwork.
Completed data entry, tracked resumes and maintained the applicant tracking system.
Screened all visitors and directed them to the correct employee or office.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
2000 to 2001Administrative Assistant/ReceptionistAmerican Pharmaceutical Services | City, STATE,
Effectively managed a high-volume of inbound and outbound customer calls.
Addressed and resolved customer product complaints professionally.
Accurately documented, researched and resolved customer service issues.
Managed customer calls effectively and efficiently in a complex and fast-paced challenging environment.
Referred unresolved customer grievances to designated departments for further investigation.
Prepared reports and communication for senior management and clients.
1998 to 2000Day-Care TeacherLoyola University Pre-School | City, STATE,
Provide administrative assistance to the Director.
Responsibilities included typing correspondence, monthly newsletters, and update and maintain children's profiles and records.
Promoted good behavior by using the positive reinforcement method.
Promoted language development skills through reading and storytelling.
Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.
Organized small groups of children while transitioning to and from outdoor play.
Communicated regularly with parents about daily activities and behaviors.
Offered parents detailed daily reports that outlined their child’s day.
Identified early warning signs of emotional and developmental problems in children.
Engaged with children individually to meet their emotional and physical needs.
Education
Expected in 6 2000Associate of Applied Science | Early childhood EducationSt. Augustine College, Chicago, ILGPA:
administrative, clerical, customer relations, Customer Service Skills, data entry, Editing, Edit, Event Planning, special events, fax, Filling, financial, hiring, Human Resources, inventory, Director, Marketing, meetings, Microsoft Office, Office, Microsoft Windows, newsletters, Nursing, Organizer, payroll, Read, Sales, scheduling, Supervision, phone, Typing
Additional Information
Volunteer:
Community
Service Team Member 2009 – Current
Girls Scouts Event
Organizer 2006 - Current
Sherwin Manor Nursing Home Activity Assistant –
Summer Help 1992-1995
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