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PRODUCTION PLANNER Resume Example

Resume Score: 90%

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PRODUCTION PLANNER
Highlights
Advance MS Office Suite Knowledge *SAP (PP) Knowledge *Type 60+ wpm, 10,000+ kph (alpha/numeric) *6S, Lean, & Six Sigma Business Philosophies (received Greenbelt Certification through L-3 Communications SDS)
Professional Experience
PRODUCTION PLANNER08/2015 to CurrentCompany NameCity, State
  • Work with customer work cells to coordinate and plan
  • production activities to improve run times
  • Plan production tasks and schedules according to customer orders Develop and review production plans with customer work cells and managers
  • Monitor the execution of production plan and resolve any potential issues in a timely fashion
  • Escalate complex issues to customer work cells and pertinent departments for resolution
  • Investigate production problem, analyze root causes and provide solutions
  • Communicate production status to customer work cells and management on regular basis
  • Analyze inventory, current and future orders, man power, and capacity to prioritize, plan, and schedule the production operations
  • Coordinate with customer work cells and Engineering in planning and implementing engineering changes in production lines
  • Plan inventory management processes to avoid shortages and excesses
  • Monitor production progress and ensure that final product meets quality standards and customer specifications
  • Adhere to company standards and production policies to meet company objectives
  • Analyze delays and interruptions and accordingly adjust production schedule to meet deadlines
  • Maintain reports and metrics for production planning activities and sequences
PRODUCTION PLANNER02/2004 to 08/2015Company NameCity, State
  • Worked with management in coordinating and planning production activities to improve runtimes Planned production tasks and schedules according to customer orders Developed and reviewed production plan with Managers for approval Monitored the execution of production plan and resolve any potential issues in a timely fashion Escalated complex issues to Manager for resolution Investigated production problem, analyze root causes and provide solutions Communicated production status to Managers and Customers on regular basis Analyzed back orders, current orders and upcoming orders to prioritize, plan, and schedule the production operations Coordinated with Managers in planning and implementing engineering changes in production lines Planned inventory management processes to avoid shortages and excesses Monitored production progress and ensure that final product meets quality standards and customer specifications Adhered to company standards and production policies to meet company objectives Analyzed delays and interruptions and accordingly adjust production schedule to meet deadlines Maintained reports for production planning activities and sequences.
CUSTOMER SERVICE PROFESSIONAL07/2000 to 04/2003Company NameCity, State
  • Handled escalated supervisor calls for associates as a floor coach.
  • Coached and developed new and experienced associates in phone etiquette, policies and procedures, and sales techniques.
  • Researched complex customer issues not resolvable on the phone and contacted customer via correspondence or by phone with resolutions to their requests.
  • Received incoming calls in a call center environment, performed routine maintenance on accounts, answered questions regarding accounts, and cross-sold products and services when appropriate.
INVENTORY CONTROL ADMINISTRATOR
  • Monitor and track daily activity for over $110 million of raw materials and finished goods.
  • Conduct scheduled & random audits to ensure inventory accuracy and report results through weekly and monthly summary reports to divisional and corporate management.
  • Work in conjunction with the Finance Department to perform periodic internal audits to ensure the division is prepared for quarterly and annual audits by an external agency.
  • Investigate & resolve inventory discrepancies and report results.
  • Propose and implement process improvements to prevent future discrepancies.
  • Analyze data for disposition of inventory and generate reports for management review and implementation.
  • Review and update department and inter-departmental policies and standard operating procedures to ensure they are accurate and up-to-date.
  • Schedule meetings, maintain departmental calendar and relay email communications via MS Outlook.
  • Participate in numerous process improvement projects using 6S, Lean, and Six Sigma business philosophies.
  • Interact with other departments to resolve conflicts.
  • Perform general clerical duties such as data entry, filing, faxing, scanning, emailing, printing, and photocopying.
Education
Associates of Science: Paralegal StudiesDecember 1995Broward Community CollegeCity, StateParalegal Studies
Bachelor of Science: Business AdministrationDecember 2017Strayer UniversityCity, StateBusiness Administration
Personal Information
Excellent written and oral communication skills *Able to prioritize goals to meet deadlines *Exceptional organizational skills and attention to detail *Able to work as part of a team or independently with minimal supervision
Languages
Fluent in Spanish (spoken, read, & written)
Skills
alpha, agency, call center, clerical, coach, data entry, email, fashion, faxing, filing, Finance, internal audits, inventory management, inventory, materials, meetings, MS Office Suite, MS Outlook, policies, processes, process improvement, progress, quality, read, sales, SAP (PP, scanning, Six Sigma, Fluent in Spanish, supervisor, phone, phone etiquette, Type, written
Additional Information
  • Work for ISO 9001 & 140001 company Excellent written and oral communication skills Able to prioritize goals to meet deadlines Exceptional organizational skills and attention to detail Able to work as part of a team or independently with minimal supervision
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Resume Overview

School Attended

  • Broward Community College
  • Strayer University

Job Titles Held:

  • PRODUCTION PLANNER
  • CUSTOMER SERVICE PROFESSIONAL
  • INVENTORY CONTROL ADMINISTRATOR

Degrees

  • Associates of Science : Paralegal Studies December 1995
    Bachelor of Science : Business Administration December 2017

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