Successful in spearheading development and day-to-day management. Performance-oriented, driven and creative with good organizational skills. Diplomatic in resolving conflicts and building consensus between operational areas. Ambitious and results-oriented with experience creating strategic alliances to effectively align with and support key institutional initiatives. Progress-driven planner adept at building and retaining high-performing teams. Leverages effective daily planning, budgeting and resource management to reach operational objectives.
Orchestrated the seamless success of production and delivery for wholesale and web order clients. Developed and maintained relationships with local and national wholesale customers as a means of remaining in constant contact with their ordering and service needs. Liaised orders between customers and the production team.
Responsible for overseeing all operations of the cafe, including hiring, training and performance management of all hourly staff, inventory management, customer service, and creation of store goals and promotions to maximize profits.
Responsible for assisting the store manager in maintaining a positive environment, providing fast, efficient, and friendly service ensuring a quality experience for both our customers and team members. Assisted in training, customer service, product knowledge and education, and encouraged safe work practices.
Facilitated and monitored the day to day logistics of After School Matters programs. Conducted program visits, observations and provide recommendations regarding program quality, safety, compliance, instruction, program attendance, enrollment and retention and other critical issues. Acted as the liaison between After School Matters and the program providers and community partners. Communicated requirements, policy changes and other relevant information to ensure successful implementation of the program, payment to teens and instructors.
Printmaking Instructor 02/2010 to 08/2014
Established a teaching community of youth's from 13-18 the DIY aspects of printmakings, and its context with social justice. Teens created political prints on various surfaces such T-shirts, tote bags, posters.
Provide intervention services to youth referred by juvenile courts, law enforcement, schools and families. Perform general assessments with families; design effective youth diversion contracts and monitor client progress. Facilitate restorative justice conferences and provide effective mediation services.
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