LiveCareer-Resume

procurement and logistics officer resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Articulate and engaging Tourism & Hospitality experienced in running fun, informative tours. Smoothly accomplishes tour goals and manages unplanned questions or situations. Expert in maintaining group schedules and strong safety standards.

Skills
  • Client Inquiry and Response
  • Relationship Building
  • Guest Directions
  • Social Media
  • Transportation and Travel
  • Team Member Collaboration
  • Time Management
  • Tourism Development
  • Inventory Monitoring
  • Safety Procedures
  • Event Planning
  • Community Events and Activities
  • Cultural Awareness
  • Team Leadership
  • Sales and Merchandising
Experience
Procurement and Logistics Officer, 03/2020 to Current
Aimbridge HospitalitySeattle, WA,
  • Applies appropriate protocol, discretion, and diplomacy when assisting such visitors as government officials, company, customers, and the media, and shows sensitivity to the culture and customs of local and foreign visitors. Participates on team tasks to improve office and reception processes, documents reception conditions, and implements changes.
  • Manage incoming and needed outgoing phone calls and access to/from office of office occupants and visitors in accordance with office safety and security policies and procedures, including managing office security processes and equipment.
  • Managed and updated contact database for 25+ clients.
  • Handled meeting plans and conference organization requirements.
  • Perform proficient communications with customers and business partners (via all office communication channels) to effectively support office activities
  • Provide general office assistant support to management and business administration personnel as required, including taking care of post office activities and small office supplies purchases in nearby stores, manage office stationary and kitchen supplies including stock holding and ordering, and other tasks as instructed by the manager. Maintaining office inventory listing.
  • Assisting in selected functions such as scanning, photocopying and filing documents. Assisting in data entry processing and providing support to internal Business Unit leader(s) when required.
  • Assist office administrator with internal forms and filing such as payment request forms, travel reports etc.
  • Ability to draft and translate letters in Arabic.
  • Support business partners in office related activities and act as the point of contact for any queries and requests related to the office support
  • Followed risk and compliance policies and procedures to promote business activities.
  • Prepared and processed expense reports for reimbursing.
  • Inventoried and managed office supplies to keep team efficient and on-task.
  • Routed contracts, agreements and invoices through proper signature process.
  • Supervised 7 staff members and helped in organizing an effective teamwork.
ROOMS SUPERVISOR, 05/2017 to 03/2020
Hilton Worldwide GroupCity, STATE,
  • Reviewed completed work to verify consistency, quality and conformance.
  • Act as a back up to other team members as needed
  • Other duties as assigned by management
  • Duties are subject to Change per management requirements.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Produced thorough, accurate and timely reports of project activities.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Promoted teamwork and quality service through daily communication and coordination with other departments.
  • Inspected rooms, building exterior and parking lot to identify and report needed repairs.
  • Collaborated with event coordinators to organize meetings and special events.
  • Managed special requests for customers regarding restaurant reservations, limousine services and car rentals.
  • Maintained accurate and up-to-date personnel files to comply with local and federal laws and regulations.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
TICKETING AND PASSPORT SERVICE CONSULTANT, 09/2013 to 04/2017
Hallmark & International AviationCity, STATE,
  • Issued and collected passenger documents, marking paperwork as necessary to prevent reuse.
  • Demonstrated safety procedures to passengers and answered questions about equipment use.
  • Facilitated smooth loading and unloading of passengers by helping with individual and group issues.
  • Built and maintained productive relationships with employees.
  • Provided clients with assistance in preparing required travel documents and forms.
  • Processed various forms of payment and applied travel vouchers to help customers obtain tickets.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Printed itineraries and tickets for average of 300+ passengers each day
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Greeted and assisted customers to foster positive experiences.
  • Identified customer needs by asking questions and advising on best solutions.
  • Produced sales documents, finalized deals and filed records.
  • Increased profitability and revenue by generating $17k in sales.
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Maintained relationships with travel partners and vendors.
Education and Training
Bachelor of Arts: Hospitality Administration And Management, Expected in 06/2018 to Ashford University - San Diego, CA
GPA:
Associate of Arts: Business Administration, Expected in 05/2015 to Los Angeles Pierce College - Long Beach, CA
GPA:
Certificate: Paralegal, Expected in 11/2014 to Rasmussen College - Lake Elmo, MN
GPA:

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Resume Overview

School Attended

  • Ashford University
  • Los Angeles Pierce College
  • Rasmussen College

Job Titles Held:

  • Procurement and Logistics Officer
  • ROOMS SUPERVISOR
  • TICKETING AND PASSPORT SERVICE CONSULTANT

Degrees

  • Bachelor of Arts
  • Associate of Arts
  • Certificate

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