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prime associate resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Patient individual with 4 years of expertise promoting activity participation. Talented at providing behavior monitoring and communicating effectively with parents regarding children's experiences. Reliable Camp Counselor with a community-oriented focus and a dedication to health and safety standards for all participants. Friendly and efficient devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers while achieving all individual sales goals. Expertise in coordinating member customer service team and developing programs to enhance productivity.

Skills
  • Inbound and outbound calling
  • Safety regulations
  • Customer Service
  • Effective communication
  • Quality assurance
  • Schedule coordination
  • Merchandise stocking
  • Customer relations
  • Training and coaching
  • Payment processing
  • Multitasking
  • Problem resolution
  • Teambuilding
  • Computer skills
  • People skills
  • Basic math
Experience
Prime Associate, 09/2020 - Current
Yale-New Haven Health Cheshire, CT,
  • Communicated with customer to confirm clarity of order.
  • Completed pickup and shopping orders for customers.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Provided every customer with friendly, comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Carefully Chose top-quality items to fulfill daily customer orders.
  • Listened to customer needs to identify and recommend optimal selections.
  • Worked quickly to pack orders efficiently and decrease product damage.
  • Assisted customers by finding needed items and offering the best shopping experience possible.
  • Exceeded customer expectations consistently as evidenced by favorable feedback ratings, and frequent repeat customers.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Organized many deliveries per hour by smoothly selecting and purchasing items.
PCA, 11/2018 - 04/2019
Ymca Of Greater Cleveland Lyndhurst, OH,
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Camp Counselor, 06/2012 - 10/2018
Trex Company, Inc Alexandria, VA,
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
  • Developed and implemented activities for members.
  • Promoted monthly events and activities to increase participation and revenue.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Explained principles, techniques and safety requirements to activity participants to prevent injury.
  • Interacted with parents regarding of up coming weekly events .
Sales Representative, 05/2013 - 12/2016
Cargo Largo Independence, MO,
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Monitored customer order process and addressed customer issues.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Contacted new and existing customers to discuss how specific products could meet needs.
  • Exceeded monthly sales goals through successful
Cashier Team Lead, 03/2011 - 04/2014
Hardee's City, STATE,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Greeted customers promptly and responded to questions.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education and Training
GED: , Expected in
-
Pruden Center - Suffolk, VA,
GPA:
Status -

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Resume Overview

School Attended

  • Pruden Center

Job Titles Held:

  • Prime Associate
  • PCA
  • Camp Counselor
  • Sales Representative
  • Cashier Team Lead

Degrees

  • GED

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