Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Background

Ambitious , dedicated, detailed oriented medical support staff /nursing assistant with excellent technical and people person skills.

Responsible Medical Support Staff with excellent communication skills demonstrated by 15 years of experience in healthcare.

Dedicated and skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

Skill Highlights

CPR certified , Completed 120 hours of Certified Nursing Assistant, Patient positioning understanding,Talent in obtaining/charting vital signs

Patient/family focused

Enthusiastic caregiver

Problem resolution ability

compassionate caring responsible dedicated professional


Patient Care

  • Delivered compassionate care that exceeded hospital requirements.
  • Assisted in implementation of new tracking system that resulted in improved patient care.
  • Executed patient assessments
  • Ensured charting accuracy through precise documentation.

Clinical Skills

  • Monitored patient's respiration activity, blood pressure and blood glucose levels
Professional Experience
07/2012 to Current Practice Office Associate/Medical Sport Staff Carenational | Los Angeles, CA,
  • Assisted doctor with patient care.Supported patients with customized patient teaching tools.Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.Participated in unit based Quality Assurance Program.Provided treatment within scope of practice as defined by state law.Frequently commended for maintaining the safety, respect and dignity of patientsCleaned and sterilized instruments and disposed of contaminated supplies.Organized, updated and maintained over 200 patient charts.Recorded patients' medical history, vital statistics and test results in medical records.Escorted patients to examination rooms and prepared them for physician exams.Ensured HIPAA compliance.Instructed patients and family members on proper discharge care.Maintained patient privacy and confidential patient information.Tested patients' blood glucose levels.Obtained vitals for patients Worked as part of team to execute proper care of body mechanics and safety of patient.
06/2006 to 11/2009 Medical Assistant Connectwise | Coral Gables, FL,
  • Scheduled all appointments Answered multiple phones ,Took medical hx and vitals when pt in exam room Prepared all patient charts for office hours Maintained and update patient charts Handled all referrals and verified insurance coverage Collected co-payments from patients Scheduled patients for diagnostic testing and rehabilitation Handled all pre-certifications for radiology procedures and special testing Handled all No Fault and Workers Compensation Paper work as needed Assisted Office Manager with clerical duties Filed correspondence/Data entry Medical Transcription Responsible for all faxes, prescriptions and doctors notes Open and Close Office.
03/2005 to 04/2006 Medical Secretary/Front Desk Receptionist Great Neck Stand UP MRI | City, STATE,
  • Answer all incoming calls Register patients Responsible for scheduling patient appointments Maintain and update patient charts Verify insurance coverage Collect co-payments from patients Process all pre-certifications Record billing information into database Provide administrative support to the Office Manager.
2000 to 05/2004 Medical Assistant/ Medical Secretary Advanced Orthopedic Surgery | City, STATE,
  • Prepared examine rooms , Took patient vitals and documented them in charts, Assisted physician with casting , Answered heavy volume of phone calls Scheduled all radiology /diagnostic testing Assisted Office Manager with clerical duties Filed correspondence/Data entry Responsible for all faxes, prescriptions and doctors notes.
1995 to 2000 Office Manager Hospital For Joint Diseases | City, STATE,
  • Hospital for Joint Disease - Dr Mark Pitman, Chief Sports of Medicine Managed the main office, overseeing administrative functions for a busy orthopedic surgeon Supervised a staff training and performance evaluations.
  • Coordinated appointment scheduling and confirmations, processed bi-weekly payroll, and handled accounts payable and receivable functions.
  • Processed computerized medical billing for patients under private, No Fault, and Worker's Compensation insurance plans.
  • Followed up with insurance carriers and patients to expedite the recovery of payment obligations.
  • Handled contracts, monitored inventory, and authorized the purchase of equipment and supplies.
  • Coordinated conferences, seminars, and luncheon meetings, as well as agenda planning Medical Transcription Dictaphone Answered multiple phone lines Scheduled all surgeries and handled the surgical billing Scheduled patients for diagnostic testing, rehabilitation Prepared and maintained patient charts for office hours Handled all referrals/Verified insurance coverage Handled all pre-certifications for radiology procedures and special testing Assisted the Hospital Administrator with Resident & Fellowship interviews Processed deposits and posted checks on daily basis Collected co-pay from patients Handled all faxes, prescriptions and doctors notes.
Education and Training
Expected in 1989 High School Diploma | St. Jean Baptiste High School, New York, NY GPA:

CAHA Healthcare Provider CPR Certification

Completed 120 hour in classroom training for Certified Nursing Assistant


Volunteer Rescue personnel for Islip Exchange Ambulance 2015-present

Volunteer rescue personnel for North Babylon Fire & Rescue 2013-2014


HIPPA Compliance , CPR Certified, obtain blood pressure manual and electronic .Pulse OX, Temperature,Data entry, Word, Outlook, Excel

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School Attended

  • St. Jean Baptiste High School

Job Titles Held:

  • Practice Office Associate/Medical Sport Staff
  • Medical Assistant
  • Medical Secretary/Front Desk Receptionist
  • Medical Assistant/ Medical Secretary
  • Office Manager


  • High School Diploma

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