Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Mass Media; Intercultural Communication; Data Communication & Networking; Small Group Dynamics; Management & Organizational Behavior
Information Systems: Information Systems Concepts for Management; Business Application Development; Database Managing Systems; Information Systems Development & Implementation; Systems Application Programming (SAP) Design Microsoft Word; Microsoft Excel; Microsoft PowerPoint; Microsoft Publisher; Microsoft Access; Microsoft Outlook; Microsoft Visual Studio 2010, iMis, Aware Database
Experience
08/2013 to PresentPolice Dispatcher/ Security OfficerWashington Wizards | , ,
Maintain a professional security presence and provide excellent customer service.
Take immediate action when necessary to prevent criminal activity, damage, injury, or interference with estate operations.
Respond to alarms and emergencies.
Responsible for the operations of the Security Department Control Room, a 24/7 operation.Point of contact for all estate emergency calls requesting police, fire, medical or other emergency services for employees or the public.
Protect information regarding a person's privacy rights under the Family Educational Rights to Privacy Act (FERPA).
Protect life and property within George Washington (GW) facilities and buildings as well as on GW's campus.
Conduct foot patrols on campus assigned to a variety of stationary posts within GW owned buildings.
Assisting with the coordination of the GWPD Sexual Harassment and Rape Prevention Classes (SHARP).
Assisted in the development of the Irradiator Response Training protocols.
08/2013 to 01/2013Special Police Officer | , ,
Maintained firearm and other issued equipment.
Prepared to take immediate and appropriate action in responding to emergencies, situations and events as situations dictate.
Submit well-written and comprehensive reports setting forth facts of complaints, observations, actions taken and investigative findings with metropolitan Police.
Operated video monitoring systems, alarm systems, and access control systems.
Coordinated site training for new officers, coordinated tactical response training for events, and patrols.
Assisted in the creation of incident response protocols, alarm systems training, access control procedures, coordinated training for weapons and use of force certifications within the District of Columbia.
05/2013 to 08/2013Property AdministratorAvison Young | , ,
Provided information by answering questions and requests.
Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.
Opened, sorted, and distributed incoming correspondence, including faxes and email.
Answered, screened and transferred inbound phone calls.
Sorted, reviewed, screened and distributed incoming and outgoing mail.
Prepared, composed and ensured timely responses to a variety of routine written inquiries.
Input work orders for the building/tenants, created invoices, payroll data entry.
Overseeing day-to-day operations, improving business practices, setting up meetings, interacting with customers and performing secretarial duties.
09/2011 to 10/2012Police DispatcherParkland Health & Hospital System | , ,
Led on-the-job training for new Police Dispatchers.
Submitted progress reports and evaluations on trainees.
Received and responded to emergency and non-emergency calls including enhanced 911, and non-emergency calls from the public, dispatchers, and law enforcement agencies via telephone and radio systems.
Utilized technology such as computers, radio systems, telephones, fax machines, communication equipment.
Created and maintained automated or manual logs of public safety communications activity.
Accessed and entered sensitive data in local/state/national databases as necessary for investigative purposes.
Entered and maintained files for persons or property pending apprehension/recovery.
Maintained appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
Stayed abreast of all departmental regulations, policies and procedures.Protect information regarding a person's privacy rights under the Family Educational Rights to Privacy Act (FERPA).
Education
Expected in Bachelor of Arts | Human Communications Information SystemsSalisbury University, Salisbury, MarylandGPA: Human Communications Information Systems
Certifications
Cardiopulmonary resuscitation (CPR) Certification; Association of Public-Safety Communication Official (APCO) Emergency Medical Dispatcher; APCO Certified Public Safety Telecommunicator; Security Officer Licenses,Y-12 Alarm Response Training
Skills
Application Development, CPR, excellent customer service, data entry, databases, Database, email, emergency services, faxes, fax machines, forth, Information Systems, law enforcement, Managing, meetings, access, Microsoft Access, Microsoft Excel, mail, Microsoft Outlook, Microsoft PowerPoint, Microsoft Publisher, Microsoft Word, weapons, Networking, Organizational, payroll, Police, policies, Programming, progress, protocols, public safety, Public-Safety, radio, Read, resuscitation, SAP, secretarial, telephone, telephones, phone, video, Microsoft Visual Studio, written
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.