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police dispatcher resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Experienced in working with automatic call distribution and electronic dispatch systems to handle emergency and non-emergency calls. Proficient in emergency dispatching procedures and requirements. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Map reading abilities
  • Police department procedures
  • Information documentation
  • Critical thinker
  • MS Office
  • Reliable and trustworthy
  • People skills
  • Leadership
  • Working collaboratively
  • Friendly, positive attitude
  • Organization
  • Team building
  • Planning
  • Decision-making
  • Time management
  • Computer skills
Experience
Police Dispatcher, 12/2019 to 11/2020
Parkland Health & Hospital SystemDallas, TX,
  • Operated law enforcement communication equipment and NCIC database to facilitate information to department.
  • Dispatched police, fire and EMS units to respond to emergent situations with established procedures.
  • Received and processed 9-1-1 emergency calls to dispatch emergency services.
  • Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
  • Maintained contact with units on assignment to deliver further assistance and support when needed.
  • Tracked call logs and shift data to enter into computer system.
  • Delivered informative details to law enforcement and other first responders in preparation for situations prior to arrival.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Police Communications Officer II, 09/1999 to 02/2017
The State Of AlabamaCity, STATE,
  • Operated law enforcement communication equipment and NCIC database to facilitate information to department.
  • Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
  • Tracked call logs and shift data to enter into computer system.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Used radio, telephone and computer system to update first responders with new information.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Responded to emergency calls routed by automatic distribution system.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Education and Training
Associate of Arts: Business Management, Expected in 09/2009
University of Phoenix - Tempe, AZ,
GPA:

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Police Dispatcher
  • Police Communications Officer II

Degrees

  • Associate of Arts

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