Talented manager and team leader offering 15 years of success in cleaning. Managing, wearhouse, environments. Strategic thinker with my team to proficiency. Offers proven ability to build effective teams and skills. Committed to identifying and leveraging opportunities for growth. Certified in Management.
Skills
Quality assurance standards
Preventive maintenance
Customer service
Problem resolution
Communications
Process improvement
Inventory management
Business operations
Team building
Invoice generation
Team management
Planning and coordination
Experience
05/2020 to Current
Picking AssociateHd Supply – Federal Way, WA,
Built and packaged products to comply with multiple work orders and deadlines.
Completed product assembly according to standardized procedures.
Operated hand trucks, forklifts and scissor lifts.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
Created agendas and communication materials for team meetings.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Collaborated with others to discuss new [Type] opportunities.
Answered [Number] calls per [Timeframe] to answer customer questions.
Handled all delegated tasks, including [Task] and [Task].
Recognized by management for providing exceptional customer service.
Achieved cost-savings by developing functional solutions to [Type] problems.
Improved operations by working with team members and customers to find workable solutions.
Performed site evaluations, customer surveys and team audits.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Delivered [Product or Service] to customer locations.
Leveraged [Software] to input and compile data gathered from various sources.
Demonstrated self-reliance by meeting and exceeding workflow needs.
05/2017 to 03/2020
Cleaning Busines Maid In Cleveland – City, STATE,
Strengthened building cleanliness by inspecting perimeters, picking up trash and performing [Task].
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Performed and documented routine inspection and maintenance activities to meet client expectations.
Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Restocked supplies, replacing toiletries, liners and soaps.
Transported trash and hazardous waste to appropriate disposal area.
Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Performed dusting, leather and wood surface polishing and wall washing on [Timeframe] basis.
Responded to emergency cleaning requests to meet client expectations.
Handled and stored hazardous chemicals safely to prevent injury or illness.
Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
Promoted building security, locking doors and checking electrical appliances for safety hazards.
Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
Reduced cleaning time by [Number]% while maintaining company quality standards.
Used digital timekeeping system to document hours worked each day.
Maintained building interiors with routine deep cleaning of high-traffic areas.
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Used industrial cleaning equipment to quickly complete custodial tasks.
Organized custodial closets to easily find equipment and supplies.
Notified management of structural issues and major repairs.
Identified major repair and maintenance needs and notified management of concerns.
Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Supported special [Type] events by setting up, arranging and removing decorations, furniture and supplies.
Assessed functionality of cleaning equipment and performed repairs when needed.
Maintained inventory of cleaning supplies and documented items requiring reorder.
Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
05/2005 to 04/2016
Manager's AssistantClean And Shine – City, STATE,
Enhanced sales by implementing merchandising and promotional improvements.
Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
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