I have worked in the medical field for 30 + years. In Hospital setting as PCT. phlebotomist, and for the last 20 years in office setting, infertility, breast specialist and most recently OB/GYN. My most recent job title is Phone Triage Coordinator x 3 years. Primary MD's Medical Assistant x 15+ years. I am very detail oriented and dependable.
Phone triage for 8 providers, Prescription line for 8 providers, Ability to do PA's, Review results and inform patients plan of care, Phlebotomy, Room patients, | Vital signs, Assist MD with all procedures such as colposcopy LEEP, Ablation,Essure. Hormone Pellets etc Catheter insertion, EMR experience: Next-Gen, Epic,Digichart and Athena.
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1. Talks directly to patients on the telephone and then directs them to the proper place, Emergency Room, Urgent Care or to see their Physician during office hours.
2. Preforms short evaluations of the patient situations to estimate severity or illness.
3. Determines urgency of seeing the patient based on brief assessment.
4. Set up appointments for patient, schedules their appointment
5. Handles portal messages, triage line and assists with prescription lines for 8 providers.
6. Helps with office procedures and sterile technique when needed.
7. Research issues for MD.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Recorded vital signs and medical history for patients.
Covered on call days as Lead Tech.
Cleaned, restocked and prepared exam rooms and medical equipment.
Scheduled appointments for patients via phone and in person.
Contacted pharmacies to submit and refill patients' prescriptions.
Educated patients about medications, procedures and physician's instructions.
Assisted with technical treatments and entered information in patient records and charts.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Helped residents achieve program goals and increase independence.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Assisted physicians by preparing patients for procedures, including but not limited to Colposcopy, LEEP, Essure, Ablation, Hysteroscopy, Phlebotomy, glucose testing.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Performed routine tests such as urine dip stick, vision and hearing tests.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Experienced in back offices assisting in delivery of quality healthcare.
Kept facility stocked with necessary supplies, equipment and instruments.
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
Positioned patients for optimal comfort before procedures.
Lowered equipment costs by [Number]% by implementing new inventory tracking system.
Completed and submitted clinical documentation in accordance with agency guidelines.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
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