Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.
Skills
Financial product knowledge
Loans
Financial services
Banking
Relationship building and management
Loan application expertise
Cash Handling
Financial Advising
60+ WPM typing speed
Employee training
Staff Management
Talent Development
Training and Development
Microsoft Outlook, Word and Excel
Excellent time management skills
Customer-focused
Work History
Personal Banker II, 07/2019 - Current Cadence Bank – Alpharetta, GA,
Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
Created innovative financial solutions to meet customer needs and provide competitive edge.
Continually boosted branch production and revenue by 106% by consistently meeting all monthly and quarterly sales goals.
Achieved consistent recognition as top sales performer.
Established rapport with new clients to increase satisfaction and loyalty.
Promoted all financial products by maintaining excellent service offering knowledge.
Worked closely with management to strategize sales techniques to increase branch production and customer service.
Maximized revenue through improved sales techniques and branch productivity.
Assistant Manager, 04/2019 - 07/2019 Wks Restaurant Group – Phoenix, AZ,
Coached team on effective upselling and cross-selling methods.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Submitted reports to senior management to aid in business decision-making and planning.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Trained team members in successful strategies to meet operational and sales targets.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
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