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Personal Banker I Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dear Employer,

Hello my name is Shaniece Parker and I am applying to the open position at your Iocation. After reading your requirements I believe I am the best suitable candidate due to the the skills I have developed from my previous job at Chipotle Mexican Grill. During my tenor at Chipotle as a Results-driven Service Manager I learned expertise in steering and directing all aspects of operations, administration, budgeting and equipment maintenance of a restaurant.I look forward to doing business with you.

Skills
  • Strong sense of banking ethics
  • Special project handling
  • Research Capabilities
  • MS Office proficient -word, powerpoint, and excel basic formulas-sum,average count
  • Retail operations management
  • Appointment
  • Payment Collection And Processing
  • Leadership
  • Goal-oriented
  • Task delegation
  • Data analytics
  • Business Continuity
  • Strong Problem Solving
  • Annual Budgets
  • Oversee the balancing and various processes performed by team
  • Conduct quality monitoring and reporting
  • Monthly reports
  • Experienced using Fax, Copier, Scanner, Phone, and Tablet
  • Customer satisfaction
  • E-Verify
  • Staff management
  • Processes and procedures
  • Reporting and documentation
  • Ability To Manage
  • Vendor Relationships
  • Financial Knowledge
  • Written And Verbal Communication
  • Diverse beverage knowledge
Experience
Personal Banker I, 05/2018 to Current
Peoples Bancorp Inc. Franklin, OH,

Veronica Suarez (559)681-1498.

  • Building relationships with small business and non business client through proactive outreach and follow up, asking questions and learning about their financial needs.
  • Deep knowledge of bank products and services and connecting those to customer needs.
  • Building relationships with branch team members and partners, allowing you to work together to best serve customers.
  • Perform data entry to open new accounts, complete service requests, originate loans, close loans , process payments and submit credit applications..
  • Helping to resolve customer concerns and escalating issues as needed for complex requests.
  • Serving as a risk leader to train new team members on following policies and procedures while preparing daily and monthly reporting.
  • Juggled multiple special projects and tasks to ensure high quality and timely delivery.
  • Improved operations by working with supervisors, team members, and customers to find workable solutions on any matters impacting productivity, efficiency, service, or problem solving.
  • Handled all delegated tasks, including track, prioritize and distribute daily assignments to process customer payments or applications.
Teller, 11/2016 to 05/2018
Citizens Community Bancorp, Inc. Faribault, MN,

Tammi Henderson (559)681-1498.

  • Process customer payments, deposits, and withdrawals while building long term relationships.
  • Deep knowledge of bank products, services, credits, debits and connecting those to customer needs.
  • Building relationships with branch team members and partners, allowing you to work together to best serve customers.
  • Inform customers of self-service digital options and demonstrate them to customers.
  • Helping to resolve customer concerns and escalating issues as needed.
  • Serving as a risk leader and following policies and procedures.
Operations Clerk II, 08/2015 to 11/2016
Mohawk Industries Usa Mt Gilead Nc (L0391), NC,

Juan Romero (213) 628-2256.

  • Receiving, processing, and verifying deposits.
  • Handle resolutions in a timely and efficient manner.
  • Process transactions before production deadlines.
  • Maintain and uphold personal customer account information.
  • Assemble, organize, distribute and track customer account information.
Service Manager, Supervisor, 02/2011 to 08/2015
Chipotle Mexican Grill City, STATE,

Mark Montoya (525)215-1242

  • Manage and maintain store operations.
  • Process and track expense report.
  • Coordinate and schedule appointments.
  • Manage and maintain training of the new and existing staff.
  • Maintain a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.
  • Maintain a clean, organized line with properly functioning line equipment.
  • The responsibilities of this position require Service Managers to be on their feet working while clocked in, unless on break.
  • If they are not busy, they are expected to evaluate what other tasks need to be completed, and assist others with those tasks.
  • Making sure great tasting, high quality food is served.
  • Resolving food quality issues.
  • Resolving customer incidents and working to ensure positive customer experiences.
Education and Training
Bachelor of Science: Business Administration, Expected in 09/2022
to
California State University Of Dominguez Hills - Carson, CA,
GPA:
High School Diploma: , Expected in 2006
to
Crenshaw High School - Los Angeles, CA,
GPA:

Graduated, High School (Silver Seal Honors

Accomplishments
  • Led team to achieve top 5 branch in south bay district in customer satisfaction, earning recognition from upper management and financial reward.
  • Recognized as Employee of the Month 5 times in a row for outstanding performance and team contributions.
Certifications
  • CA Notary Public

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Resume Overview

School Attended
  • California State University Of Dominguez Hills
  • Crenshaw High School
Job Titles Held:
  • Personal Banker I
  • Teller
  • Operations Clerk II
  • Service Manager, Supervisor
Degrees
  • Bachelor of Science
  • High School Diploma