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Personal Banker Resume Example

Resume Score: 100%

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PERSONAL BANKER
Summary

Dedicated and focused manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Customer service professional adept at managing multiple tasks with ease using expert time management methods. Flexible and hardworking with the drive to succeed. Seeking a role of increased responsibility and authority.

Highlights
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Excel spreadsheets
  • Results-oriented
  • Self-directed
  • Time management
  • Professional and mature

  • Resourceful
  • Strong interpersonal skills
  • Understands grammar
  • Proofreading
  • Report writing
  • Self-starter
  • Strong problem solver

Accomplishments

Promoted to manager after six months of employment.

  • Received due to independent spirit and hard working attitude

Increased office organization by developing more efficient job duties schedule and daily protocol.

  • Feeling that employees' were not utilizing their time efficiently, created daily rotating duties.

Increased revenues by $300 through awareness with sales and marketing efforts.

  • Generated new services, created advertisements for new products/services, headed three marketing campaigns.

Promoted to Personal Banker after only one month of employment.

  • Received due background and leadership potential

Received two certificates for my sales of 150% and better.

Experience
Personal Banker
February 2013 to Current
Guaranty Bank - West Bend, WI

Generated sales by gathering leads through cold calling businesses ("Business Blitz"), warm calls through customers coming into the bank, and setting up off-sites within the community. Took sole responsibility for completing the Business Blitz for our branch monthly and setting up at least three offsite activities. Delivered superior customer service by monitoring customers accounts upon request, setting up accounts based on what is best for the customer while balancing what will profit the bank, and establishing close relationships with the customers. Researched banking guidelines and statutory requirements to stay updated on new laws and applications. Confirmed that appropriate changes were made to resolve customers' problems. Trained in negotiations and time management. Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction. Attained my goal every month, always reaching to at least be at 150%.

Sales Representative
December 2011 to September 2012
Amish Craftsman Guild II - Cedarburg, WI

Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions.

Manager, Marketing, and Sales
May 2009 to November 2012
Larry's Market - Brown Deer, WI

Developed reports for new business ideas. Increased sales by 40% during my time there by launching multiple marketing campaigns. Created an official company page on Facebook to facilitate interaction with customers. Implemented and evolved strategies to target new business opportunities and new markets. Through these tasks turned this off-site facility into a success.

Education
Associates Degree : Marketing and Sales, 2012Waukesha County Technical College

3.5 GPA

Coursework in Customer Service, Microsoft Office 2007, and Sales

High School Diploma : Visual Art, 2007Milwaukee High School of the Arts

3.9 GPA 

Skills
  • Microsoft Office Software: Powerpoint, Word, Excel, Outlook
  • Communications: excellent typist, skilled verbal and nonverbal communicator.
  • People Skills: enthusiastic people person, advanced problem solving, great organizational skills.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Guaranty Bank
  • Amish Craftsman Guild II
  • Larry's Market

School Attended

  • Waukesha County Technical College
  • Milwaukee High School of the Arts

Job Titles Held:

  • Personal Banker
  • Sales Representative
  • Manager, Marketing, and Sales

Degrees

  • Associates Degree : Marketing and Sales , 2012
    High School Diploma : Visual Art , 2007

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