payroll sr specialist resume example with 12 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Profile

A well rounded individual who has ambition and motivation to succeed and grow. I have a positive attitude and a “Can Do” work ethic. I work very well with my team as well as having the ability to work efficiently on my own. I am looking for a position where I can learn and grow, while giving the best to my employer.

Relevant Experience

•Payroll Processing


•Computer Literacy

•Team Building

•Customer Service- verbally/written

•Recruiting experience


•Time Management

•Research and Resolution

•Problem solving

•Analytical and Intuitive

•Account Reconciliation

2007 to 2016
Payroll Sr.Specialist Abm Robinson, TX,

The nation's largest used car dealership. Ensuring that over 20,000 associates are paid timely and accurately.The primary contact for our store locations in handling complex payroll issues, while being proactive in identifying potential problems. Working in a fast paced, deadline driven environment and demonstrate the ability to multi-task.

  • Processing Bi-Weekly data entry for multi-state payroll while ensuring all adjustments and entries are in compliance with all state and federal laws.
  • Processing manual checks, overpayments, special payments, payment adjustments and reversals.
  • Submission of various payments and deductions to third party vendor.
  • Monthly Account Reconciliations
  • Tactfully answering payroll questions and solve associate issues through phonecalls, ticketing systems, face to face interaction and emails.
  • Proactively ensuring all errors and issues are being resolved in a timely manner.
  • Work both independently and as a member of the team to resolve payroll issues and accomplish departmental goals.
  • Provide customer services to both internal and external customers.
  • Working within the time and attendance system, Kronos Workforce, on a daily basis by running various genies and hyperfinds proactively looking for potential issues to resolve before payroll processing.
  • During payroll processing, resolving payroll kickouts by collecting and analyzing information under strict deadlines.
  • Partner with HR and other various departments to provide payroll statistics for quality control.
  • Auditing and verifying payroll data from various sources.
  • Working closely with our benefits team and our leave of absence vendor with payments, issues, questions, and concerns, auditing and processing of any incentives or taxations upon request.
  • Works closely with accounting partner to resolve variances.
  • Providing resolutions and setting up deductions upon accounting partner's request.
  • Exercises good judgment in performing responsibilities and identifying potential issues to management.
  • Utilize issue management tracking database to monitor the resolution of associate issues and document steps taken for the resolution.
  • Processing relocation bonuses specific to request, as well as reconciling and resolving any issues with relocation tax according to state's reciprocity.
2005 to 2007
Payroll Coordinator AdvantaStaff, Inc City, STATE,

Temporary agency with over 1,200 employees placed in the production field, 8 different clients.

  • Full charge processing and printing of all temporary employee's hours and checks.
  • Manage all employee verifications of employment and separation reports, along with the fact finding interviews.
  • Reconcile billing balances; correct by debiting and crediting errors, along with writing up any adjustments (General Ledger).
  • Entering direct deposits and running ACH file, insurance, garnishments and child support orders.
  • Tracking hours worked by employees and approving earned PTO and Holiday pay.
  • Answering phone calls from associates, companies verifying employment,etc.
  • Revised invoices for billing purposes and made corrections, debiting and crediting hours, in an hour.
  • Employee's claims for unemployment from our company have not been granted, due to reasoning and information given by myself in the fact finding interviews.
2004 to 2005
Payroll Coordinator/Administrative Assistant Debbie's Staffing City, STATE,

Temporary Agency that staffs for warehousing/production work for Sonoco/Hewlett Packard.

  • Answering Phones
  • Filing paperwork
  • Background checks for applicants
  • Orientation
  • Recruiting
  • Processing payroll
  • Managing Point System Manually
  • Drug testing
  • Preparing paychecks for distribution
  • Distributing checks to associates
  • Entering direct deposit information for employees and sending off the ACH file.
  • Experienced working with three different systems for completion of processing.
Expected in 2002
High School Diploma:
Charles City High School - Charles City, VA

•Microsoft Office

•Lotus notes


•Star Searcher

•Staff Suite






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Resume Overview

School Attended

  • Charles City High School

Job Titles Held:

  • Payroll Sr.Specialist
  • Payroll Coordinator
  • Payroll Coordinator/Administrative Assistant


  • High School Diploma

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