Payroll Specialist Senior Payroll Specialist resume example with 18 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Enthusiastic professional with a background spent processing multi-state payrolls. A hardworking Payroll Specialist focused on maintaining company policies and procedures while promoting a knowledge of tax and wage regulations.
Skills
Payroll Processing
Client payroll
Customer service
Problem Resolution
Calculation
Data Entry
Multi-State Payroll
Work History
Payroll Specialist/Senior Payroll Specialist, 08/2015 to 03/2020 Consolidated Investment Group – Blackwood, NJ,
Maintained consistent knowledge of multi-state and local tax regulations
Processed various garnishments, including child support, bankruptcies and tax levies
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution
Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
Uploaded time records into Foxpro and made adjustments to create accurate database for payroll processing functions
Calculated payroll deductions by accurately using Foxpro and processed payroll to meet preset requirements
Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees
Documented and processed all garnishments for bankruptcies, student loans and child support orders
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records
Applied knowledge of regulations, employment law and Workman's Compensation code to keep operations in compliance with applicable standards
Employed research and customer first attitude to effectively resolve payroll discrepancies
Maintained employee privacy and protected payroll operations by keeping all information confidential
Independently maintained 99.93% accuracy in transferring correct data from payroll spreadsheets into Foxpro system
Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce copied and emailed documents
Processed payrolls on weekly/bi-weekly and semi-monthly/monthly basis for more than 2000+ clients nationally
Updated employee files with new details such as changes in address or salary levels
Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
Paper Route Carrier, 03/2008 to 11/2013 Panhandle State University – Goodwell, OK,
Handled customer concerns and issues effectively by continued communication
Maintained positive relationships with customers through written and verbal communication
Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders
Immediately addressed problems with customers to promote speedy resolution
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns
Maintained communication with existing customers to offer immediate access to new products
Planned delivery routes and most efficient methods of distribution
Picked up newspapers from main facility and loaded into vehicle in preparation for deliveries
Delivered papers to in town customers on daily basis
Reviewed routes and expected delivery time frames to determine order of deliveries
Certified Substitute Teacher, 08/2003 to 05/2009 OPS, MPS, EPS, Pap-LaVista Public Schools, Valley – City, STATE,
Kept students on-task with proactive behavior modification and positive reinforcement strategies
Completed documentation of attendance, grades and other required details
Used Power School to maintain detailed records of student progress, attendance and assignments in teachers absence
Stood in for all teachers for any number of days, maintaining student progress and keeping up with lesson plans
Handled general classrooms of up to 25 students, as well as Special Education classrooms, and Libraries
Proctored quizzes, tests and standardized examinations
Implemented prepared lesson plans in established classrooms
Worked with principal's office on disciplinary and safety issues
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes
Personal Assistant , 08/2000 to 10/2008 Alexei Mantsorov – City, STATE,
Booked travel by coordinating and reserving transportation and lodging
Undertook special projects such as Competition Entries to meet tight deadlines
Coordinated events, prepared agendas and managed schedule for competitions and camps
Initiate new projects and assist in various processes
Coordinated and completed special projects for Learn to Skate Program
Orchestrated off-ice camps, including associated travel for all unaccompanied minor attendees, chaperones, facilities and support services for two week summer camps and 1 week altitude camps each year
Created appropriate documentation for parents of attendees, potential attendees and coaches before informational meetings
President, 06/2000 to 10/2008 Premier Figure Skating Club – City, STATE,
Developed innovative sales and marketing strategies to facilitate business expansion.
Furthered brand awareness through word of mouth and mass distribution of informational pamphlets.
Supported and supervised team of 10 Figure Skating professionals.
Responded to customer issues and resolved complaints by leveraging expert Figure Skating knowledge.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained excellent attendance record, consistently arriving to work on time and early.
Education
Bachelor of Science: Education, Expected in 1984 University of Nebraska At Omaha - Omaha, NE, GPA:
Majored in Elementary Education
Minored in P.E. and Special Ed
: American Sign Language (ASL), Expected in Metropolitan Community College - Omaha, NE GPA:
Continuing education in Education
Skills
Payroll Processing
Client payroll
Customer service
Problem Resolution
Calculation
Data Entry
Multi-State Payroll
Work History
Payroll Specialist/Senior Payroll Specialist, 08/2015 to 03/2020 Applied Underwriters Inc. – Omaha, NE
Maintained consistent knowledge of multi-state and local tax regulations
Processed various garnishments, including child support, bankruptcies and tax levies
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution
Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
Uploaded time records into Foxpro and made adjustments to create accurate database for payroll processing functions
Calculated payroll deductions by accurately using Foxpro and processed payroll to meet preset requirements
Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees
Documented and processed all garnishments for bankruptcies, student loans and child support orders
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records
Applied knowledge of regulations, employment law and Workman's Compensation code to keep operations in compliance with applicable standards
Employed research and customer first attitude to effectively resolve payroll discrepancies
Maintained employee privacy and protected payroll operations by keeping all information confidential
Independently maintained 99.93% accuracy in transferring correct data from payroll spreadsheets into Foxpro system
Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce copied and emailed documents
Processed payrolls on weekly/bi-weekly and semi-monthly/monthly basis for more than 2000+ clients nationally
Updated employee files with new details such as changes in address or salary levels
Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
Paper Route Carrier, 03/2008 to 11/2013 Omaha World-Herald – Omaha, NE
Handled customer concerns and issues effectively by continued communication
Maintained positive relationships with customers through written and verbal communication
Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders
Immediately addressed problems with customers to promote speedy resolution
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns
Maintained communication with existing customers to offer immediate access to new products
Planned delivery routes and most efficient methods of distribution
Picked up newspapers from main facility and loaded into vehicle in preparation for deliveries
Delivered papers to in town customers on daily basis
Reviewed routes and expected delivery time frames to determine order of deliveries
Certified Substitute Teacher, 08/2003 to 05/2009 OPS, MPS, EPS, Pap-LaVista Public Schools, Valley – Omaha, NE
Kept students on-task with proactive behavior modification and positive reinforcement strategies
Completed documentation of attendance, grades and other required details
Used Power School to maintain detailed records of student progress, attendance and assignments in teachers absence
Stood in for all teachers for any number of days, maintaining student progress and keeping up with lesson plans
Handled general classrooms of up to 25 students, as well as Special Education classrooms, and Libraries
Proctored quizzes, tests and standardized examinations
Implemented prepared lesson plans in established classrooms
Worked with principal's office on disciplinary and safety issues
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes
Personal Assistant , 08/2000 to 10/2008 Alexei Mantsorov – Omaha, NE
Booked travel by coordinating and reserving transportation and lodging
Undertook special projects such as Competition Entries to meet tight deadlines
Coordinated events, prepared agendas and managed schedule for competitions and camps
Initiate new projects and assist in various processes
Coordinated and completed special projects for Learn to Skate Program
Orchestrated off-ice camps, including associated travel for all unaccompanied minor attendees, chaperones, facilities and support services for two week summer camps and 1 week altitude camps each year
Created appropriate documentation for parents of attendees, potential attendees and coaches before informational meetings
President, 06/2000 to 10/2008 Premier Figure Skating Club – Omaha, NE
Developed innovative sales and marketing strategies to facilitate business expansion.
Furthered brand awareness through word of mouth and mass distribution of informational pamphlets.
Supported and supervised team of 10 Figure Skating professionals.
Responded to customer issues and resolved complaints by leveraging expert Figure Skating knowledge.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained excellent attendance record, consistently arriving to work on time and early.
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