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Payroll Specialist Resume Example

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PAYROLL SPECIALIST
Summary

Detail-oriented human resources professional who excels under tight deadlines, while anticipating and averting potential problems by proactively streamlining processes.

Highlights

Recruiting and selection techniques

Proficient communicator

Excellent interpersonal and coaching skills

Training and development



  • Staffing and recruiting professional
  • Payroll expertise
  • Compensation/payroll
  • Personnel records maintenance
Experience
MarketSource IncAlpharetta, GAPayroll Specialist09/2013 to Current
  • Processing off-cycle payrolls Inputting data on new hires including state and local taxes
  • Processing changes and terminations
  • Remaining in compliance with all garnishment and withholdings as required by different state / federal agencies
  • Auditing weekly payroll wages and taxes while providing accurate and timely paycheck to employees
  • Creating and preparing reports for management as needed
  • Answering payroll inquiries from employees and research/resolve discrepancies
  • Reviewing employee complaints and ensuring accurate and timely documentation of concerns or issues
  • Creating, updating and scheduling process documentation development and training sessions.
MarketSource, IncAlpharetta, GANew Hire Specialist06/2013 to 09/2013
  • Processed data on newly hired employees, including state and local tax setup, timely and accurately
  • Used judgment in choosing/completing task/routine.
  • Processed changes to employee records, entry of direct deposit information and termination of employees
  • Created email addresses for part-time new hires
  • Scanned all incoming garnishment and withholdings information received from state / federal agencies and communicate to Remote Garnishment Specialist
  • Created and prepared reports for management as needed
  • Contacted clients daily according to set schedules in order to obtain payroll data.
Robert Half International-Accountemps/OfficeTeamAlpharetta, GAStaffing Manager10/2012 to 06/2013
  • Recruited highly qualified applicants for successful operations and ensuring Company compliance and hiring guidelines are followed.
  • Tracked resumes through hiring process and utilize staffing reports to evaluate needs daily, weekly and monthly.
  • Managed the order management process from receiving to completing an accounting, finance and/or administrative professional assignment.
  • Responded to and qualified job orders efficiently.
  • Analyzed resumes accurately and assigned appropriate skill sets.
  • Conducted candidate reference checks and used candidate reference checks to develop additional business opportunities.
  • Interviewed candidates to evaluate their professional qualifications for assignments.
  • Troubleshoot to resolve problems or complaints of customers and contract employees.
  • Administered and/or coordinate Service Quality Training and Quality Performance Programs.
  • Built professional relationships with customers, contract employees and staff.
  • Made key skill sales calls to acquire new business.
  • Delivered high quality service to customers and temporary employees by matching skills of temporaries to customer needs
  • Performed a variety of administrative tasks that support the overall mission of quality performance and service.
  • Worked with business leaders, human resource (HR), recruiting leaders, and hiring managers to develop and execute workforce and hiring plans.
  • Sourced, developed and assessed the profiles of candidates and manage them through the interview process, negotiating offers and closing acceptances
  • Posted job requirements, reviewed resumes for requirements, pre-screened candidates, and handled in-person interviews.
Global Cellular, IncAlpharetta, GAFranchise Support Specialist/Assistant Lease Administrator01/2011 to 10/2012
  • Trained incoming support specialist ensuring Company compliance and guidelines are followed.
  • Created spreadsheets to track monthly reports Improved individual sales reporting from 38 to 598 Created, maintained, and distributed notification letters for monthly reporting.
  • Demonstrated customer focus via rapid responses and efficient information processing Developed, tracked and reviewed guidelines for personnel procedures with new reporting system Established and maintained profitable workings relationships with external customers Coordinated schedules for field representatives and franchisees.
  • Met monthly, quarterly, and annual revenue and sales goals Entered information into proprietary database for records management Assisted with franchise termination, defaults, and transfers.
Chase BankDuluth, GACustomer Service Call Center Representative01/2010 to 01/2011
  • Demonstrated customer service skills to provide customers with accurate feedback Took inbound calls Collected information from customers in order to disburse payments Placed outbound calls to ensure issue resolutions Understood agreements/contracts of accounts and enforced the terms and conditions that were set Cross-trained with other team members to fill in when needed Recommend and implemented improvements to lease and franchisee processes as required.
Education
Masters:Specialized Human Resources2013Keller Graduate School of Business, Atlanta, GASpecialized Human Resources
Masters of Business Administration2010University of Wisconsin-Parkside, Kenosha, WI
Bachelor of Arts:Communication2006University of Wisconsin-Parkside, Kenosha, WICommunication
Skills

Proficiency in Microsoft Office including Outlook, Power-Point, Word and Excel. Systems Proficiency including PeopleSoft, Natural Insight, Time and Expense, and Citrix. Recruiting: accounting, administrative, Auditing, closing, contracts, clients, hiring, customer service skills. Payroll: documentation, email, human resource, HR, negotiating, payroll, personnel, processes, Quality, reporting, research, spreadsheets, staffing, tax, taxes.

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Resume Overview

Companies Worked For:

  • MarketSource Inc
  • MarketSource, Inc
  • Robert Half International-Accountemps/OfficeTeam
  • Global Cellular, Inc
  • Chase Bank

School Attended

  • Keller Graduate School of Business
  • University of Wisconsin-Parkside

Job Titles Held:

  • Payroll Specialist
  • New Hire Specialist
  • Staffing Manager
  • Franchise Support Specialist/Assistant Lease Administrator
  • Customer Service Call Center Representative

Degrees

  • Masters : Specialized Human Resources 2013
    Masters of Business Administration 2010
    Bachelor of Arts : Communication 2006

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