Pabx Operator Resume Example
Dedicated and hardworking able to lead and motivate workers to provide exceptional service every time. Knowledgeable about all aspects of operations and able to target improvements and enhance operations. Very Multi - Talented in everything that I do at any job I have had. I have worked above and beyond assisting with all duties such as supervisor and computer issues. I have worked in costumer service for 5 years and call center for 4 years and have always exceeded my job title. Ready for new professional challenges and seeking career-oriented position.
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• Handle all incoming and outgoing calls in a courteous and efficient manner
• Provide guests with services such as wake-up calls, messages, long distance assistance and any other special services requested by the guest
• Assist administration personnel in locating other personnel, placing long distance calls, taking messages and other miscellaneous requests
• Inform guests of functions and facilities information upon request
• Responsible for reading all posted information
• Responsible for keeping own information on personnel and departments up to date
• Review Pre Shift information with Team Leader/Team Members
• Interact closely with fellow Team Members
• Be able to follow the PABX policy and procedures
• Be able to operate the TDD machine
• Ability to handle all alarm situations
• Perform other duties and responsibilities as requested
- I also create a weekly happening of events to be sent to directors and managers around the hotel
- I am a on call supervisor when needed
- I help with training
- Housekeeping Dispatch
- Maintenance Dispatch
- Entertained guests while simultaneously arranging and improvising popular music based on audience reactions.
- Takes a proactive role in maintaining Disney brand standards.
- Maintain a neat and organize Store both on stage and back stage so that product is clearly represented and available for replenishment.
- Maintain and participate in producing company visual standards to present an outstanding Store environment.
- Ensure that all new product is on stage so that the Guest can experience the most current assortment.
- Assist with stock deliveries and replenishment to agreed standards. Participate in markdowns, event set-up and Stage Sets.
- Achieve financial and productivity goals, as agreed with the management team, through appropriate actions and use of Guest service behaviours.
- Sets priorities and manage time effectively and efficiently.
- Welcomes every Guest with a smile and makes eye contact with them, accompanying them through the sales process.
- Perform effective till transactions that enhance the Guest perception and observe all relevant SOPs protecting Company assets including cash handling
- Perform scripted and non-scripted events for Guests in both one-on-one and group settings.
- Floor managed when needed.
- Processed credit card payments and counted back change and currency with 100% accuracy rate.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Assisting customers with their queries using your product knowledge
- In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
- Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
- Assisting customers with their queries using your product knowledge
- Ear piercing
- Winner of the “Golden Nugget Employee of the Quarter” Award, march/2017 per Department
- Occasionally Employee of the week
- Volunteer work with Disney
- Dancer
- Crafter
- Baker
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Resume Overview
School Attended
- Nevada School of Massage Therapy - Las Vegas
- Canyon Springs High School And The Leadership And Law Prepar
Job Titles Held:
- Pabx Operator
- Cast Member
- Third Key Holder
Degrees
- Certificate in Massage Therapy
High School Diploma
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