operations support supervisor resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Enthusiastic industrial Supervisor and former operator with secret clearance, passionate about helping other team members develop proficiency and obtain well-rounded skills and knowledge in procedures to preform evolutions safely. Plan work schedules and sequence of operations for technicians. Able to troubleshoot failures and coordinate tasks to maintain equipment and have control to ensure safe entries and plant operations, with an advanced knowledge in emergency contingencies.

  • Ability to speak publicly and communicate clearly during normal and crisis situations.
  • Detail oriented and have ability to solve complex problems and understand the impact of the plant
  • Industrial equipment troubleshooting skills
  • Knowledgeable and able to enforce plant conduct and compliance culture in the Operations Support Department
  • Assessing work-related problems and determine cause and suitable resolutions in operations and contingencies
  • Ability to maintain composure and make decisions during upset plant conditions.
  • Consistent log and documentation accuracy and deadlines.
  • Industrial equipment troubleshooting (Air compressors, heating and cooling elements, pumps)
  • Experience working in a procedurally compliant environment.
  • Good communication skills to provide technical assistance, presentations, and/or training to personnel.
  • Knowledge and understanding of technical documents, including specifications, drawings, test plans, standard operating procedures and system demonstration procedures.
  • Excellent oral and written communication skills.
10/2021 to Current
Operations Support Supervisor Hca Hopewell, VA,
  • Trained, mentored and motivated employees to maximize team productivity.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Evaluated invoices and shipping paperwork for accuracy and compliance.
  • Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
  • Document corrective actions for identified systems and equipment deficiencies and failures.
  • Conducted emergency scene risk analysis to determine boundaries, proper personal protective equipment, mitigation, clean up and packaging protocols.
  • Review training and qualification status of assigned personnel to ensure personnel are qualified to perform assignments
  • Perform various administrative or program functions in conjunction with or in support of operational program compliance.
  • Responsible for supporting development of initiatives, training, and procedures.
08/2019 to Current
ESA Lead Amentum City, STATE,
  • Prepared entries and planned shift as a lead to meet procedural compliance and safety standards
  • Ability to speak publicly, maintain composure, and communicate clearly during normal and crisis situations.
  • Proficient with Microsoft office
  • Experienced toxic environment entrant including confined space activites
  • Osha-A certified
  • DPE Certified
  • Knowlegable in control loop theory and troubleshooting systems
  • Assign, supervise, and direct work activities of assigned personnel as a lead
  • Provided trainings on, staff needs, procedures, and contingencies to develope current and incoming team members
  • Used effective interpersonal and solution-oriented skills to maintain excellent customer service.
  • Performed ventilation and entry operations to secure hazardous environment.
  • Conducted pre-entry briefs and analysis to determine boundaries, proper personal protective equipment, mitigation, clean up and packaging protocols.
  • Maintained safe and operational required equipment by inspecting machinery, investigating and repairing faults and conducting routine preventive maintenance.
  • Set expectations for Conduct of operations
  • Quarantined chemicals and followed company guidelines, Environmental Protection Agency rules, Department of Transportation regulations and disposal site protocols.
  • Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows.
01/2018 to 08/2019
Personal Fitness Manager Vasa Fitness City, STATE,
  • Utilized Word, Excel and computer software to manage fitness programs and charging accounts.
  • Organized and coordinated events to prioritize clients needs based on current level and goals
  • Presented new programs via power point, demonstrated safe ergonomics in detail and great communication skills to adjust positions and stations to be very time oriented.
  • Experience with collecting and analyzing trending information to evaluate equipment performance, people trends and forecast : equipment maintenance, and proper programs for clients
  • Researched programs from, Universities, clinics, and various accredited bodies(such as the National strength and Conditioning Association) to implement and apply training advice.
  • Experience with accidents and incidents involving injuries, conducting safety analysis to mitigate future injuries or violations
  • Excellent oral and written communication skills used to help present proper ergonomics, timeline and rotation.
  • 2 years supervised team members to ensure timelines, handle client conflicts and continuous training on contingencies and procedures
03/2016 to 11/2018
Labor Supervisor Riley Bros Paving City, STATE,
  • Experience in computerized control room operations in industrial asphalt paver
  • Established and enforced clear goals to keep employees working collaboratively.
  • Knowlegable in control loop theory and feedback with systems
  • Conducted safety briefs and pre-job meetings giving employees blue prints and details of asphalt layout and construction.
  • Implemented new strategies to increase productivities
  • Managed a crew of 7 employees
  • Evaluated schedules, orders and forecasts to plan operational processes and meet timetables.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
Education and Training
Expected in to to
Bachelor of Science: General Exercise Science
Colorado State University - Pueblo - Pueblo, CO

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Resume Overview

School Attended

  • Colorado State University - Pueblo

Job Titles Held:

  • Operations Support Supervisor
  • ESA Lead
  • Personal Fitness Manager
  • Labor Supervisor


  • Bachelor of Science

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