Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Able to handle simultaneous, challenging tasks in high-volume warehouse settings. Knowledgeable about business operations, hiring strategies and training procedures. Adept at encouraging team members, opening and closing facilities and maintaining thorough records.

  • Customer complaint management
  • Assignment delegation
  • Inventory replenishment
  • Operations oversight
  • Proficient in WIN (WMS), Microsoft Office
  • Reliable and trustworthy
  • Time management
  • Conflict resolution
  • Data management
  • Training & Development
  • Stock audits
  • Material handling practices
  • Warehouse organization
  • Shipping and receiving management
  • OSHA compliance
  • Quality assurance
  • Planning production
  • Logistics oversight
  • Production Waste Control
  • Employee Team Supervision
  • Safety standards
  • Friendly, positive attitude
  • Policies and procedures implementation
  • Performance reporting
  • Incidents management
  • Staff training and development
  • Technology
  • Workforce Management
  • Staff retention
  • High-pressure environments
  • Team Building/Leadership
09/2017 to Current
Operations Supervisor/Weekend Operations Manager Advantage Sales And Marketing, Llc Jacksonville, FL,
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Motivated employees to share ideas and feedback.
  • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Managed supply chain and monitored most logistics functions for company with a team.
  • Supervised performance of 150+ workers with goals of improving productivity, efficiency and cost savings.
  • Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Assessed employee performance and facilitated commendations and discipline as necessary.
  • Monitored production and quality to mitigate loss and increase efficiency.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Reconciled daily inventory in WIN warehouse management system for 100s of SKUs.
  • Scheduled all warehouse employees and managed resource allocation to ensure efficient operations.
09/2016 to 09/2017
Warehouse Operations Lead Humano Ontario, CA,
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
  • Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
  • Researched issues to address shipping errors and packaging mistakes.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Used WMS to ensure efficient and timely scheduling of trucks to make it to the customer.
  • Generated shipping documents including packing lists and invoices using WIN.
  • Applied schedule, organizational and routing knowledge to enhance delivery planning.
  • Responded to job-related inquires from supervisors quickly and professionally and provided updates on anticipated task completion times.
  • Systematically prepared all orders to be picked by production workers.
07/2010 to 09/2016
Warehouse Order Selector United Natural Foods, UNFI City, STATE,
  • Shrink-wrapped and labeled customer orders and moved to loading dock staging area using electronic pallet jack or walkie-rider equipment.
  • Reported any damaged products or safety hazards to immediate supervisor.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Pulled merchandise to fulfill orders to specification.
  • Conducted inventory transactions using scanner gun.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Placed products on conveyors for final wrapping and shipment.
  • Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Picked, packed, and loaded routes that no one else wanted to pick.
  • After one year, got promoted to fill in for the office
  • Invoicing, route planning, building work orders and schematics.
  • Ran the UPS portal within the warehouse.
Education and Training
Expected in 05/2012
Associate of Arts: Information Technology
University Of Phoenix - Indianapolis, IN,
Expected in 05/2005
High School Diploma:
Southport High School - Indianapolis, IN

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Resume Overview

School Attended

  • University Of Phoenix
  • Southport High School

Job Titles Held:

  • Operations Supervisor/Weekend Operations Manager
  • Warehouse Operations Lead
  • Warehouse Order Selector


  • Associate of Arts
  • High School Diploma

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