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Operations Supervisor & Manager Resume Example

Resume Score: 80%

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OPERATIONS SUPERVISOR & MANAGER
Professional Summary

Senior Ministry Leader with a passion for everyone to know and love Jesus. An outstanding performer in recruiting and training volunteers; developing discussion guides for sermon series; and implementing a church-wide discipleship path. Proven success in leadership, operational and organizational development with keen understanding of elements necessary for disciple-making. Gifted in communication; possesses a heart for connecting with others. Recognized for inspiring team members and volunteers to excel and encouraging a passion for growing in Christ and making disciples.

Skills
  • Ministry Development
  • Recovery Ministry Leadership
  • Team Building Leadership
  • Coaching and Mentoring
  • Volunteer Recruiting and Training
  • Relationship Building
  • Presentation Skills
  • Curriculum Writing & Development
  • Project Management
  • Operations Monitoring
Work History
Operations Supervisor & Manager, 02/1993 to 08/1996
Circuit City – Charlotte , NC
  • Conducted performance reviews annually, offering praise and recommendations for improvement.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and schedules, promotional strategies and customer service strategies.
  • Reviewed inventory reports regularly and investigated variances with staff to keep records accurate.
  • Ensured stores met customer service, inventory, training, and loss-prevention goals.
  • Led operations-related functions during the openings of two new stores.
Assistant Store Manager, 01/1996 to 08/1998
Disney – Charlotte, NC
  • Rotated merchandise and displays to feature new products and promotions.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Managed opening and closing procedures.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained high levels of organization in store by directing customers and replenishing merchandise.
Educator, 08/1998 to 08/1999
Charlotte-Mecklenburg Schools – Charlotte, NC
  • Fostered team collaboration between students through group projects.
  • Observed and evaluated students' performance, behavior, social development and physical health.
  • Administered assessments to determine each student's specific educational and social needs.
  • Collaborated with other faculty members to review data and develop instructional strategies.
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
  • Communicated regularly with parents regarding student progress.
  • Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Cooperated with parents to support students' learning and healthy development in school and at home.
  • Boosted student morale through positive reinforcement to motivate students.
  • Graded and evaluated student assignments, papers and course work.
  • Mentored students needing extra assistance understanding lessons or concepts.
Small-Group Ministry Pastor, 05/2003 to Current
Oakdale Church – Olney, United States
  • Identify, recruit and train small-group ministry leaders.
  • Mentor and supervise volunteers to carry out ministry goals and church mission.
  • Ongoing leadership and coaching of group leaders.
  • Source, modify and prepare group curricula and targeted leader discussion guides based on sermon series and disciple-making focus.
  • Work with key church leaders to carry out church mission.
  • Lead programs such as group life, care groups, study, membership and discipleship growth.
  • With the help of an amazing team of volunteers, developed a Discipleship Path for congregation to follow in order to reach church's Wildly Important Goal of disciple-making.
Education
Bachelor of Science: Special Education Appalachian State Univeristy - Boone, NC
Other Teaching Experiences

Special Educator: Louisa County High School (1985-1988)

  • Learning Disabled - Math and English; 9-12 grades
  • Assisted Main-Streamed students and teachers in all other subjects
  • Team Lead

Special Educator: Palm Harbor Middle School (1988-1990)

  • Learning Disabled - all subjects; 6-8 grades
  • Special Program working with Students experiencing Emotional Setbacks

Special Educator: Monroe High School (1990-1991)

  • Learning Disabled - Math and English; 9-12 grades
  • Assisted LD students in mainstreamed classes

Special Educator: Mecklenburg County Public Schools (1991-1993)

  • Learning Disabled; Randolph Middle School & McClintock Middle School (1 year)
  • Social Studies; Randolph Middle School (2 years)
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Resume Overview

Companies Worked For:

  • Circuit City
  • Disney
  • Charlotte-Mecklenburg Schools
  • Oakdale Church

School Attended

  • Appalachian State Univeristy

Job Titles Held:

  • Operations Supervisor & Manager
  • Assistant Store Manager
  • Educator
  • Small-Group Ministry Pastor

Degrees

  • Bachelor of Science : Special Education

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