operations supervisor resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Results-Oriented professional successful at overseeing all areas of daily operations and making effective business decisions to positively impact bottom line profits.

  • HR Procedures & Management
  • Customer relations management
  • Policies and procedures implementation
  • Accounts payable and receivable
  • QuickBooks
  • Microsoft Office
  • Database & Spreadsheet Design
  • Profit and loss management
  • Inventory auditing
  • Tax Preparation
  • Delivery scheduling
  • Materials handling and transport
  • Fleet operations
  • Logistics management
  • Budgeting and forecasting
  • Contract development
  • Permit processing
  • Bid preparation
  • Scheduling and payroll
  • Policy development
  • Project scheduling
  • Marketing
  • Project planning and scheduling
  • Market research, forecasting and analysis
  • Business Administration
  • Dedicated
01/2004 to 04/2008
Operations Supervisor Praxair, Inc. Utah, UT,
  • Managed daily operations with responsibility for profit and loss, scheduling, customer relations and human resourcing
  • Achieved company growth over 20% through skilled support to both new and inactive customers, market expansion and sales
  • Boosted profit margins by effectively managing expenses, budget,accounting and payroll activities.
  • Processed employee status changes, keeping human resources systems and employee records up to date.
  • Implemented policies and standard operating procedures
  • Coordinated construction planning, material resources and delivery material scheduling to complete projects on-time and under-budget
  • Performed routine and reparative maintenance for company freight and trucks.
07/2002 to 08/2003
Office Manager Republic Services, Inc. Fairfax, VA,
  • Organized and maintained documents, files and records.
  • Prepared reports required by state and federal laws.
  • Compiled and conveyed operational and financial data to regional manager.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Supervised daily management of logistics and transportation activities, eliminating waste and [Task].
  • Troubleshot and formulated strategies for expected and unanticipated logistics issues.
  • Coordinated with freight forwarders to expedite international shipments.
01/1998 to 03/2000
Administrative Assistant Catapult Learning Coral Springs, FL,
  • Directed customer communication to appropriate department personnel. Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
  • Generated office correspondence and reports.
  • Delivered production schedules to Truss team to provide established timeframes for timely deliveries.
  • Collaborated with engineering and manufacturing teams to increase efficiency.
  • Managed movement of materials and product through production.
03/1994 to 05/1998
Assistant Sales Manager Southern Turf Landscaping City, STATE,
  • Received and processed product returns.
  • Oversaw office administrative needs, including preparing presentations, coordinating materials and handling correspondence.
  • Suggested suitable options for unavailable products and services to retain customers.
  • Gathered competitor data, analyzing pricing, product sales and marketing strategies.
  • Forecasted and tracked marketing and sales trends.
  • Prepared invoices, shipping documents and contracts.
  • Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients for completed shipping and ordering work.
  • Directed warehouse team in pulling orders, packing, and setting up loads.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Processed financial documents, contracts, expense reports and invoices.
  • Checked finished products to ensure quality and that industry standards were met before shipped

Education and Training
Expected in 05/1987 to to
Dipoma in : Business Administration
Harris School of Business - Cherry Hill, NJ

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Resume Overview

School Attended

  • Harris School of Business

Job Titles Held:

  • Operations Supervisor
  • Office Manager
  • Administrative Assistant
  • Assistant Sales Manager


  • Dipoma in

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