Results-Oriented professional successful at overseeing all areas of daily operations and making effective business decisions to positively impact bottom line profits.
Skills
HR Procedures & Management
Customer relations management
Policies and procedures implementation
Accounts payable and receivable
QuickBooks
Microsoft Office
Database & Spreadsheet Design
Profit and loss management
Inventory auditing
Tax Preparation
Delivery scheduling
Materials handling and transport
Fleet operations
Logistics management
Budgeting and forecasting
Contract development
Permit processing
Bid preparation
Scheduling and payroll
Policy development
Project scheduling
Marketing
Project planning and scheduling
Market research, forecasting and analysis
Business Administration
Dedicated
Experience
Operations Supervisor, 01/2004 to 04/2008 Praxair, Inc. – Utah, UT,
Managed daily operations with responsibility for profit and loss, scheduling, customer relations and human resourcing
Achieved company growth over 20% through skilled support to both new and inactive customers, market expansion and sales
Boosted profit margins by effectively managing expenses, budget,accounting and payroll activities.
Processed employee status changes, keeping human resources systems and employee records up to date.
Implemented policies and standard operating procedures
Coordinated construction planning, material resources and delivery material scheduling to complete projects on-time and under-budget
Performed routine and reparative maintenance for company freight and trucks.
Office Manager, 07/2002 to 08/2003 Republic Services, Inc. – Fairfax, VA,
Organized and maintained documents, files and records.
Prepared reports required by state and federal laws.
Compiled and conveyed operational and financial data to regional manager.
Relayed information between drivers and recipients regarding ETA and potential delays.
Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
Supervised daily management of logistics and transportation activities, eliminating waste and [Task].
Troubleshot and formulated strategies for expected and unanticipated logistics issues.
Coordinated with freight forwarders to expedite international shipments.
Administrative Assistant, 01/1998 to 03/2000 Catapult Learning – Coral Springs, FL,
Directed customer communication to appropriate department personnel. Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
Generated office correspondence and reports.
Delivered production schedules to Truss team to provide established timeframes for timely deliveries.
Collaborated with engineering and manufacturing teams to increase efficiency.
Managed movement of materials and product through production.
Assistant Sales Manager, 03/1994 to 05/1998 Southern Turf Landscaping – City, STATE,
Received and processed product returns.
Oversaw office administrative needs, including preparing presentations, coordinating materials and handling correspondence.
Suggested suitable options for unavailable products and services to retain customers.
Gathered competitor data, analyzing pricing, product sales and marketing strategies.
Forecasted and tracked marketing and sales trends.
Prepared invoices, shipping documents and contracts.
Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients for completed shipping and ordering work.
Directed warehouse team in pulling orders, packing, and setting up loads.
Investigated inventory discrepancies to maintain recordkeeping validity.
Processed financial documents, contracts, expense reports and invoices.
Checked finished products to ensure quality and that industry standards were met before shipped
Education and Training
Dipoma in : Business Administration, Expected in 05/1987 Harris School of Business - Cherry Hill, NJ GPA:
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