operations supervisor resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hard working leader with a history of streamlining operations and increasing efficiency.
Skills
Well organized; great attitude; eagerness to learn
Ability to take initiative and work independently
Coach
Strong interpersonal skills
Communications skills
Customer satisfaction
First Aid
Leadership skills
Performance management
Protocols
Quality
Recruiting
Safety
Self-motivated
Team player
Time management
Upgrades
Well organized
Excellent written
Warehouse operations
Management
Staff supervision
Education and Training
Post UniversityWaterbury, ConnecticutExpected in 06/2014 ā āBachelor of Science:Computer Information Systems - GPA:
GPA: 3.83
Summa cum laude graduate
Minor in Management
Towson UniversityTowson, MarylandExpected in 2010 ā ā:Computer Information Systems - GPA:
Credits Acquired: 90
Gregory-Portland High SchoolPortland, TexasExpected in 05/2006 ā āHigh School Diploma: - GPA:
Experience
Abm - Operations Supervisor Pflugerville, TX, 08/2017 - Current
Have extensive knowledge of OSHA and mill-related safety protocols.
Excellent ability to understand customer requirements, concerns, and product perfection.
Continuously improve the process to meet and exceed production goals and meeting customer expectation.
Train co-workers in the operation of all machines.
Test all products to ensure high level quality using Xtreme Metal Detector, Spectrum Brightness, ISRA dirt scanner, Fortress metal detector, and Mullen Burst machine.
Vehemently inspect every package for deformations, contaminates, and other non-conformities.
Accurately complete all reports, lists, and other records for day to day operation.
Skillfully manage any problems related to production malfunction and personnel.
Maintain work areas to the highest standards of safety and zero product contamination.
Encourage teamwork among machine crew and others.
Perform other duties as assigned by management.
Developed and oversaw strategies for improving operational efficiency and accuracy.
Trained, mentored and motivated employees to maximize team productivity.
Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
Reduced process lags and effectively trained team members on best practices and protocol.
City Of Farmington - Field Security Technician Supervisor Farmington, MN, 09/2015 - 02/2017
Prepare for installations, upgrades, repairs and disconnects by reviewing work orders, gathering equipment, supplies and tools and coordinating schedules with customers by pre-calling customers to verify appointments and confirm customer receipt of equipment.
Plan installations by evaluating location, locating access and laying-out equipment and wiring plan.
Establish security systems by installing equipment, running and pulling cable, programming and calibrating equipment while adhering to codes, regulations and standards.
Conducts customer premise survey, makes recommendations on equipment placement, up-sells for complete protection, processes work order modifications and manages schedule impacts.
Ensure that āWorld Classā customer service is provided to promote superior customer satisfaction by actively participating in individual and team efforts to support customer satisfaction.
Hire, train, coach, develop and evaluate employees through performance management, performance metrics, customer feedback, site visits, personal and team observations and feedback within the department.
Supervise direct reports ensuring objectives set forth are monitored and accomplished.
Work with peers to advance the effectiveness and excellence of the department and company through continual improvement of plans, programs and processes in order to proactively control expenses, increase value, and promote highly effective department and company practices.
U.S. Coast Guard - Fire Fighter City, STATE, 05/2009 - 12/2010
Analyzed job sites daily to mitigate risks for workers and visitors.
Complied with federal and company regulations to maintain high level of safety at all job sites.
Maintained high standards of safety, productivity and quality for every job.
Organized fire caches and positioned equipment for most effective response at emergency calls, which resulted in quicker action times.
Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
Controlled emergency response planning, including overseeing research for development of building pre-plans and handling company building fire prevention inspections.
Extinguished flames and embers to suppress fires using shovels and engine- or hand-driven water or chemical pumps.
Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
Led and planned periodic fire safety inspections to identify unsafe conditions.
Handled routine custodial maintenance of fire department equipment to maintain equipment, including oxygen breathing, resuscitation and apparatus equipment.
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