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operations supervisor resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
  • Experienced Supervisor with over 6 years of experience in Leadership. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
  • 10 years of logistics experience involving various logistical environments. Outbound/Inbound operational experience, as well as warehouse software knowledge AS400, WMS, LOGICS, SAP, MASS. Proficient in computer applications including Microsoft Word, Power Point, Excel and more. Highly knowledgeable in computer hardware configurations.
  • Skilled in performance metrics/quality control processes such as auditing, cycle counting, usage trend percentages, sales trend percentages, heat maps, productivity averages, shorts reports, end of day reports, and KPI.
  • Skilled on virtually all pieces of warehouse powered equipment I.E. sit down fork truck, stand up fork truck, reach truck, cherry picker, clamp, pallet riders, and pallet jacks. Both electric and gas powered.
  • Knowledgeable in various team building exercises to improve communication, problem solving, process improvements, adaptability, and trust.
  • Multi-talented individual consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Skills
  • Knowledgeable in Six Sigma and Lean Manufacturing
  • Excellent problem solving skills
  • Great verbal and written communication skills
  • Can type 30-40 words per minute
  • Uses data, investigation, and hands on approach to drive results
  • Proficient in Microsoft Office applications, as well as many other applications and inventory management systems
  • Skilled in coaching and mentoring to build individuals
  • Lead's by example
  • Strives for continuous improvement
  • Exceptional time management skills
  • Highly organized
  • Takes pride in positive charisma and being an uplifting person
  • Great work ethics
  • Loves to Learn
  • Logistics expertise
Education
Fife High School Tacoma, WA Expected in High School Diploma : - GPA :
Work History
Clean Harbors, Inc. - Operations Supervisor
Waukesha, WI, 01/2019 - Current
  • Received and put away 11,743 line items equaling to 145,745 total pieces of product with an accuracy rate of 99.63% and 22 direct reports.
  • Manage and supervise an average shipping of 1,773 orders monthly with an error rate of 0.22%.
  • Spearheaded a bin audit program counting a total of 45,494 locations with accuracy rate of 99.5%.
  • Implemented a consolidation project that opened 423 new locations.
  • Current site security champion.
  • Developed security protocols and SOPs for various types of site-specific security risks.
  • Current site safety champion for the Doosan/DHL Lacey facility.
  • Developed emergency evacuation plans, behavioral based safety programs, and organized the site safety committee.
  • Develop scheduling for daily scope and job functions.
  • Utilize LOGICS software for new employee onboarding and terminations.
  • Performed 30, 60, 90 day and yearly performance evaluations
Gordon Food Service - Quality Control/Dispatch Supervisor
York, PA, 01/2017 - 04/2018
  • Supervised team of 22 employees and provided training focused on maximizing overall performance.
  • Optimized routes through careful planning, realizing cost savings of $6000 per week for company.
  • Managed 4 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
  • Closely monitored dispatch board to triage and prioritize over 30 daily calls.
  • Managed the stage and sort of new vendor product for route distribution.
  • Performed DIMS audits to maximize profit and correct miscalculations achieving a record of $36,000 of corrected adjustments for a single month.
Progressive International - Receiving Supervisor
City, STATE, 08/2012 - 09/2016
  • Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence
  • Devised most strategic policies and procedures for receiving operations
  • Utilized AS400 for all inventory transactions
  • Received an average of 7800 pieces per day
  • Developed training SOPs to promote safety first culture, with a result of no recorded injuries
  • Developed consumable products inventory SOPs to maintain inventory of essential PPE, Pallets, Stretch Wrap, and other operational materials
  • Conducted employee training and onboarding, as well as performance evaluations
Accomplishments
  • Played a significant role in the startup of the 58,000 square foot Doosan/DHL Lacey facility.
  • CTPAT Security Certified
  • Certification to ship Hazmat or Hazardous Materials per 49.CFR, IATA, IMDG.
  • Certified Forklift and MHE trainer with certification through CROWN Equipment.
  • Relocation of multi million dollar kitchen equipment company Progressive International.

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Resume Overview

School Attended

  • Fife High School

Job Titles Held:

  • Operations Supervisor
  • Quality Control/Dispatch Supervisor
  • Receiving Supervisor

Degrees

  • High School Diploma

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