Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Seasoned Operations Supervisor offering 9 years of Building Products/Plant experience. Knowledgeable about financial oversight, supply chain management and personnel development. Ready to bring experience and knowledge to take on new challenge with.

  • Troubleshooting specialist
  • Staff supervision
  • Attendance
  • Quality inspection professional
  • Production scheduling familiarity
  • Initiative to work independently
  • Certified forklift operator
  • Experience in project finance
  • Pickup and drop-off scheduling
  • Bid estimation
  • Quality control
  • Inventory management
  • Expense reporting
  • Schedule coordination
  • Marketing and advertising
  • Invoicing and shipping documentation
  • Weight management
  • Logistics management
  • Training and development
  • Behavior improvements
  • Task delegation and prioritization
  • Inventory control
  • Problem resolution
  • Plant safety and organization
  • Operations oversight
  • Vehicle maintenance and repair
  • Customer Service
  • Wrapping and boxing
  • Business growth and retention
  • Team collaboration
  • Safe learning environment
  • Quality processes
  • Budgeting
  • Safety risk assessment
  • Staff training and mentoring
  • Safety audits
  • Incident reporting
  • Implementing safety programs
  • Project estimating
  • Excellent driving record
06/2018 to Current Operations Supervisor Concord Hospitality | San Antonio, TX,
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Coordinated monthly budgets, managed profit and loss, and consistently met desired margin targets.
  • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
  • Managed supply chain and monitored all logistics functions for company.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Directed safety operations and maintained clean work environment in adherence to all OSHA requirements.
12/2015 to 06/2018 Operations Manager Michaels Stores | Newton, MA,
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Managed daily operations, including supervising multiple team members across 4 locations.
06/2010 to 01/2013 Press Operator Dynamic Group | Minneapolis, MN,
  • Accurately set-up fold, adjusting roll mechanisms, tension and guide devices.
  • Performed preventative and regular maintenance on press machines and auxiliary equipment.
  • Worked as a Feeder line operator, Saw Man, Billet Crane Operator, and laborer.
  • Worked on the Continuous Press manufacturing LVL Engineered Wood.
  • Helped Work on and maintain Equipment.
  • Was on the Top Production Crew for night shift.
  • Read and interpreted standard operating procedures to complete work in an accurate and efficient manner.
08/2002 to 06/2010 Water Treatment Plant Operator City Of Winchester | Winchester, VA,
  • Collected samples to assess water quality, including tests for pH, hardness and sediment levels.
  • Followed applicable regulations, including EPA and OSHA, to maintain the safety of the water and all personnel.
  • Maintained appropriate levels using the SCADA system.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Started machine operations by inserting control instructions into control units.
  • Read and interpreted standard operating procedures.
Education and Training
Expected in 05/2002 High School Diploma | Isabella High School, Maplesville, AL, GPA:
Expected in 01/2003 Grade 3 Water Treatment | Grade 3 Water Treatment ADEM , Montgomery, Al, GPA:
Expected in | HR Human Resource Laws And Procedures, Atlanta Ga, GPA:

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Resume Overview

School Attended

  • Isabella High School
  • ADEM
  • Human Resource Laws And Procedures

Job Titles Held:

  • Operations Supervisor
  • Operations Manager
  • Press Operator
  • Water Treatment Plant Operator


  • High School Diploma
  • Grade 3 Water Treatment
  • Some College (No Degree)

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