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operations supervisor resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Jessica, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Highly motivated, detailed and results-oriented team and operations leader. Excellent vendor relationship and contract manager skilled in mentoring and developing high-performing teams to meet organizational goals. Adept at implementing systems to track team performance and revenue and reduce shrinkage. Successful in achieving sales and revenue goals and driving the growth of the organization.

Skills
  • Management
  • Warehouse operations
  • Project management
  • Inventory coordination
  • Staff supervision
  • Customer relationship management
  • Delegation
  • Production
  • Technology
  • Routing
  • Budget analysis
  • Schedule development
  • Compliance standards
Experience
Operations Supervisor, 04/2004 - Current
Crane Worldwide Logistics Romulus, MI,
  • Trained, mentored and motivated employees to maximize team productivity.
  • Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
  • Aligned operational boundaries between processes and production demands.
  • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
  • Motivated employees to share ideas and feedback.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
  • Maintained workplace safety by involving employees in order to maximize engagement and team morale.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Developed and oversaw strategies for improving operational efficiency and accuracy.
  • Managed supply chain and monitored all logistics functions for company.
  • Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations.
Depot Head, 02/2000 - 04/2004
Altra Holdings, Inc. Denver, CO,
  • Developed and oversaw strategies for improving operational efficiency and accuracy.
  • Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
  • Adhered to operational schedules by monitoring June 2000 through April 2004 performance indicators.
  • Motivated employees to share ideas and feedback.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Served as point of contact for customers and staff on subjects including special orders, installations and pricing issues by applying customer service and interpersonal skills.
  • Maintained workplace safety by involving employees in order to maximize engagement and team morale.
  • Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations.
Vector Marketing Sales Representative, 06/1999 - 11/1999
Vector Marketing Corporation City, STATE,
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Demonstrated products and trained customers to use and maintain cutlery.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Provided accurate and detailed quotes for customers to maintain customer satisfaction.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Networked to build client base and promote products to new and existing clients.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Negotiated and closed deals with minimal oversight.
  • Learned customer needs and desires to suggest specific product options.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
Machinist, 08/1994 - 09/1998
Bridgeport Machines City, STATE,
  • Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
  • Operated hand tools, drill presses, riveting machines and tap burners to safely produce projects.
  • Trained, directed and instructed apprentices and helpers to increase production levels and meet established goals.
  • Executed on-time, under-budget project management on complex industrial equipment, including metal and precision part machining issues.
  • Maintained logs, lists and files and promptly completed all necessary paperwork.
  • Dismantled and inspected components to complete necessary adjustments and repairs.
  • Increased equipment lifespans by incorporating thorough preventive and corrective maintenance processes.
  • Measured, marked and indicated dimensions and reference points on materials.
  • Sustained safety protocol, including lock out and tag out, by properly and cost-effectively using equipment and materials.
  • Gauged and maintained tolerances on grinding diameters, depths, squareness and parallelism.
  • Monitored and adjusted processes or equipment to improve quality and productivity.
  • Monitored feed and speed of machines during machining process to report problems and required repairs.
  • Measured and marked dimensions and reference points to meet precise specifications.
Education and Training
: Business Administration And Management, Expected in
-
Southern Connecticut State University - New Haven, CT
GPA:
Status -

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Resume Overview

School Attended

  • Southern Connecticut State University

Job Titles Held:

  • Operations Supervisor
  • Depot Head
  • Vector Marketing Sales Representative
  • Machinist

Degrees

  • Some College (No Degree)

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