Serviced-focused Operations Supervisor dedicated to giving every customer positive experiences to promote loyalty and repeat business. Operational leader with sound judgment, good planning abilities and interpersonal communication strengths. Experienced Operation Supervisor with over 15 years of experience in the hotel industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
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Completed assigned classes and seminars on a regular basis for professional improvement.
Bilingual.
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