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Operations Supervisor Resume Example

Resume Score: 80%

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OPERATIONS SUPERVISOR
Professional Summary

Talented Operations Supervisor versed in logistics and employee management. Offering 2 years of experience in Operations Supervisor. Also offering almost 20 years of ware house and logistics experience. Decisive leader and strategic problem solver with excellent communication and planning abilities. Versatile Operations Supervisor adept at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hardworking leader with a history of streamlining operations and increasing efficiency. Results-oriented Operations Supervisor with more than 2 years of progressive logistics experience. Exceptional business acumen, administrative strengths and program management abilities. Proactive and dependable leader offering 2 years of experience in transportation. Skilled in developing schedules and routes that function efficiently for both staff and clients. Highly skilled in workplace organization and mathematics. I have also implemented several kaizans in the 2 years I've been an Operation Supervisor. I've saved the company expenses in cleaning making it in house. Also i updated the alignment of the ware house to make it more efficient. Ambitious Operations Supervisor with 2 years of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures. Experienced Operations Supervisor with over 2 years of experience in Logistics. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Multi-talented Operations Supervisor consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Logistics expertise
  • Customer Relations
  • Financial administration
  • Human resources
  • Accident / Incident Reports
  • Warehouse Management
  • Operations support
  • Microsoft, excel, power point competency
  • Route Navigation
  • Data Analysis / Trend Assessment
  • Forklift Operator Safety Programs
  • Fleet Management & Logistics
  • Scheduling
  • On-Time Delivery
  • Regulatory Compliance
  • MS Office
  • Business Operations
  • Relationship Development
  • Project Organization
  • Customer service
  • Supervision
  • First Aid/CPR
  • Process Improvement
  • Team Management
  • Team Building
  • Operational Improvement
  • Problem Resolution
  • Communications
  • Budgets
  • Organization
Work History
Operations Supervisor, 02/2018 to Current
Penske Logistics – Indianapolis, IN
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Performed root cause analysis in deficient areas to identify and resolve central issues.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
  • Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
  • Developed and deepened relationships with customers and vendors.
  • Monitored supply chain and managed all logistics functions for company.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Motivated and trained employees to maximize team productivity.
  • Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
  • Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of 11-member team.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as tracking shipments, inventory of shipments and damages to shipments.
  • Managed and updated database detailing important information such as ingoing shipments and outgoing shipments using microsoft, excel, and power point.
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Oversaw transportation of 30-40 loads daily by coordinating personnel and developing efficient routes and workload schedules.
  • Managed all aspects of daily delivery, including routing and driver supervision.
  • Monitored and maintained high level of on-time delivery reliability service and performance
Forklift Operator, 01/2014 to 01/2018
SYSCO Food Services – Indianapolis, Indiana
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded materials and goods at designated locations for best project availability.
  • Removed plastic and straps from pallets to facilitate unloading.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Reported damage to racks, faulty equipment and other safety hazards to supervisor for remediation.
  • Examined shipments for quality and accuracy.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Changed out forklift batteries and connected batteries to battery charger.
  • Filled propane tanks, checked valves and performed other routine equipment maintenance.
  • Obtained production schedules to transport material to designated areas.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Checked items against documentation for accuracy.
  • Cleaned warehouse areas to maintain safety and efficiency.
  • Completed regular checks of incoming freight in staging area each day.
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Managed warehouse operations and verified proper shipment procedures.
  • Checked accuracy of merchandise signs.
Team Lead Order Selector, 01/2013 to 01/2014
Amazon Wharehouse – Plainfield, Indiana
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved all problems, improved operations and provided exceptional client support.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with Amazon customers to understand needs and provide all types of service.
Education
High School Diploma: 05/1999
Ben Davis High School - Indianapolis, IN
Worklete Champion Certified

Involves everyday physical labor on the body. How to lift, walk, and several other ways to protect your body on the job.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Penske Logistics
  • SYSCO Food Services
  • Amazon Wharehouse

School Attended

  • Ben Davis High School

Job Titles Held:

  • Operations Supervisor
  • Forklift Operator
  • Team Lead Order Selector

Degrees

  • High School Diploma : 05/1999

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