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Operations Supervisor Resume Example

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OPERATIONS SUPERVISOR
Summary

Goal-driven Operations Supervisor with more than 20 years of progressive legal/administrative experience. Exceptional business acumen, administrative strengths and program management abilities.

Skills
  • Scheduling and calendar management
  • Report writing
  • File and data retrieval systems
  • Event coordination
  • Data entry
  • Team management
  • Operational improvement
  • Planning and coordination
  • Team building
  • Process improvement
  • Customer service
  • Business operations
  • Administrative support
  • Problem resolution
  • Supervision
  • Communications
  • Organization
  • Inventory management
Experience
Operations SupervisorAug 1998 to Current
Allen County Prosecutors Office － Fort Wayne, IN
  • Trained, mentored and motivated employees to maximize team productivity.
  • Developed and oversaw strategies for improving operational efficiency and accuracy.
  • Adhered to operational schedules by monitoring performance indicators.
  • Motivated employees to share ideas and feedback.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Interviewed, onboarded, developed and oversaw daily activities of 3 clerical and administrative office personnel.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Planned attorney meetings for several attorneys on a weekly basis and coordinated availability of conference rooms.
  • Managed daily operations within office by supporting continuous delivery of excellent services and care.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Head Volleyball CoachApr 2014 to Current
Fort Wayne Community Schools － Fort Wayne, IN
  • Encouraged understanding of rules and regulations of volleyball at middle school level by explaining key details to players.
  • Scheduled, organized and attended all practices with athletes and additional coaching staff.
  • Checked academic success for players, ensuring that each maintained all eligibility requirements.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Checked equipment and monitored common areas to maintain neatness, organization and proper upkeep while remaining vigilant on safety.
  • Executed consistent program of stretching and conditioning, which helped to reduce number of injuries for players.
  • Attended games of prospective players, met with families and presented recruitment proposals.
  • Showed athletes proper methods for spiking and serving ball to avoid injuries.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
  • Coached individuals between ages of 11 and 18 on volleyball techniques.
  • Readied team to compete in competitions and other special events.
  • Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
  • Worked closely in training capacity with fellow student-athletes during off-season.
Records Deputy ClerkMar 1996 to Aug 1998
Allen County Government-Small Claims － Fort Wayne, IN
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.
  • Organized computer-based information to minimize errors.
  • Answered multi-line telephone system in setting and routed calls across 12-person exchange.
  • Reviewed and efficiently processed + files each day in busy environment.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Supported clerical needs of more than 12 employees, including taking messages, scanning documents and routing business correspondence.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
  • Observed all deadlines, enabling timely completion of tasks.
  • Pulled and organized requested documentation.
  • Transcribed documents using transcription aural equipment with high levels of initial accuracy.
Education and Training
High School DiplomaJun 1994Churubusco High School － Churubusco, iN
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Resume Overview

Companies Worked For:

  • Allen County Prosecutors Office
  • Fort Wayne Community Schools
  • Allen County Government-Small Claims

School Attended

  • Churubusco High School

Job Titles Held:

  • Operations Supervisor
  • Head Volleyball Coach
  • Records Deputy Clerk

Degrees

  • High School Diploma Jun 1994

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