Operations Supervisor Resume Example
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OPERATIONS SUPERVISOR
Summary
Goal-driven Operations Supervisor with more than 20 years of progressive legal/administrative experience. Exceptional business acumen, administrative strengths and program management abilities.
Skills
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Experience
Operations SupervisorAug 1998 to Current
Hyatt Hotels Corp. － Minneapolis , MN
Hyatt Hotels Corp. － Minneapolis , MN
- Trained, mentored and motivated employees to maximize team productivity.
- Developed and oversaw strategies for improving operational efficiency and accuracy.
- Adhered to operational schedules by monitoring performance indicators.
- Motivated employees to share ideas and feedback.
- Monitored office inventory to maintain adequate supply levels and order products.
- Interviewed, onboarded, developed and oversaw daily activities of 3 clerical and administrative office personnel.
- Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
- Automated office operations to manage client correspondence, record tracking and data communications.
- Planned attorney meetings for several attorneys on a weekly basis and coordinated availability of conference rooms.
- Managed daily operations within office by supporting continuous delivery of excellent services and care.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Evaluated employee job performance and motivated staff to improve productivity.
- Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Head Volleyball CoachApr 2014 to Current
Sioux City Community School District － Sioux City , IA
Sioux City Community School District － Sioux City , IA
- Encouraged understanding of rules and regulations of volleyball at middle school level by explaining key details to players.
- Scheduled, organized and attended all practices with athletes and additional coaching staff.
- Checked academic success for players, ensuring that each maintained all eligibility requirements.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Checked equipment and monitored common areas to maintain neatness, organization and proper upkeep while remaining vigilant on safety.
- Executed consistent program of stretching and conditioning, which helped to reduce number of injuries for players.
- Attended games of prospective players, met with families and presented recruitment proposals.
- Showed athletes proper methods for spiking and serving ball to avoid injuries.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Coached individuals between ages of 11 and 18 on volleyball techniques.
- Readied team to compete in competitions and other special events.
- Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
- Worked closely in training capacity with fellow student-athletes during off-season.
Records Deputy ClerkMar 1996 to Aug 1998
Allen County Government-Small Claims － City , STATE
Allen County Government-Small Claims － City , STATE
- Supported office clerical functions using word processing and other software, email and office machines.
- Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Trained office professionals on administrative procedures to keep file handling consistent and accurate.
- Organized computer-based information to minimize errors.
- Answered multi-line telephone system in setting and routed calls across 12-person exchange.
- Reviewed and efficiently processed + files each day in busy environment.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Supported clerical needs of more than 12 employees, including taking messages, scanning documents and routing business correspondence.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
- Observed all deadlines, enabling timely completion of tasks.
- Pulled and organized requested documentation.
- Transcribed documents using transcription aural equipment with high levels of initial accuracy.
Education and Training
High School DiplomaJun 1994Churubusco High School － City
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Resume Overview
School Attended
- Churubusco High School
Job Titles Held:
- Operations Supervisor
- Head Volleyball Coach
- Records Deputy Clerk
Degrees
- High School Diploma Jun 1994
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