Operations Supervisor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

  • Department Oversight
  • Program Optimization
  • Records Organization and Management
  • Problem Anticipation and Resolution
  • Verbal and Written Communication
  • Assignment Delegation
  • Goal Setting
  • Training Management
  • Team Leadership
  • Decision Making
  • Administrative Management
  • Multitasking and Prioritization
Work History
Operations Supervisor, 07/2020 to 07/2021
Live Nation Entertainment IncNew Orleans, LA,
  • Conducted root cause analysis in deficient areas to identify and resolve central issues.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Oversaw daily operational performance of over 400 team members.
  • Assigned tasks and established work schedules to 30 staff members to cover operational needs.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Oversaw daily operational performance of 14 different teams.
  • Motivated and trained employees to maximize team productivity.
Training and Development Manager, 06/2019 to 07/2020
Central States ManufacturingGraniteville, SC,
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness for sections with over 900 members.
  • Organized and edited over 12 training manuals, multimedia visual aids and other educational materials.
  • Analyzed effectiveness of training programs at all levels and recommended updates positively affecting approximately 12,000 members.
  • Reviewed and edited hundreds of training materials for accuracy and company policy compliance.
  • Coordinated ongoing technical training and personal development classes for over 35 upper echelon staff members.
  • Directed field training to enhance approx 12,000 participants' skills.
Supervisor, 09/2015 to 06/2019
Dover CorporationDuluth, GA,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Worked with management team to implement proper division of responsibilities.
  • Identified individual employee's unique work styles and adapted management methods.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual safely managing over 20 million dollars.
  • Performed annual evaluations and reviews for over 125 members resulting in optimized high quality precision work.
  • Supported safety officer to enforce regulations, laws and established policies through 200 operations.
Supervisor, 01/2010 to 07/2015
Dover CorporationKennesaw, GA,
  • Monitored workshop work flow for over 50 employees.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Oversaw and optimized work of craftsmen performing high-quality, precision work.
  • Worked with management team to implement proper division of responsibilities.
  • Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
  • Maintained compliance with company policies, objectives and communication goals.
  • Consistently met quarterly sales goals and increased customer retention rate year-over-year.
: Leadership, And Personnel Management, Expected in
Career Course - Marine Corps Base Camp Lejeune, NC,
  • Professional development completed in small unit management.
: Organizational Leadership, Expected in
Sergeant Course - Camp Pendleton South, CA,
: Operational Management, Expected in
Advanced Course - Marine Corps Base Camp Lejeune, NC,
  • Completed professional development in Operational Management.
  • Relevant Coursework Completed: Human Resource Management, Organizational Leadership and group communications.
High School Diploma: , Expected in 07/2001
Noth Plainfield High School - New Jersey,

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Resume Strength

  • Formatting
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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Career Course
  • Sergeant Course
  • Advanced Course
  • Noth Plainfield High School
Job Titles Held:
  • Operations Supervisor
  • Training and Development Manager
  • Supervisor
  • Supervisor
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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