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operations supervisor resume example with 15+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced and effective Operations Supervisor bringing forth valuable industry experience and passion for management. Results- oriented with a proven track record of improving overall operations within the company. Adept in analytical thinking, strategic planning, leadership, and the management of staff and procedures.

Skills
  • Logistics expertise
  • Policy and procedure modification
  • Staff Management
  • Strategic planning
  • Cultural Awareness
  • Flexible and Adaptable
  • Payroll and budgeting
  • SOP Creation
  • 40-hr HAZWOPER Certified
Work History
09/2019 to Current Operations Supervisor Animal Humane Society | Golden Valley, MN,
  • Manage team of 120 associates, give work assignments and regularly evaluate employee performance
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy
  • Conducted root cause analysis in deficient areas to identify and resolve issues
12/2018 to 09/2019 Warehouse Lead Ceva Logistics U.S., Inc. | Laredo, TX,
  • Acted as liaison between company departments and warehouse teams
  • Used hand-held scanners and physical logs to accurately track item movements
  • Trained employees on equipment operation and safety protocols
  • Created and enforced detailed organization processes to increase quality and service standards
  • Oversaw up to 40 warehouse staff and maintained efficiency in fast-paced environment
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
  • Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need
  • Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety
08/2018 to 12/2018 Picker/ Packer Canada Goose | Bellevue, WA,
  • Prepared up to 800 orders daily by processing requests, pulled materials from warehouse, packed boxes and prepared shipments
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines
  • Checked inventory and selected products from specific locations based upon availability
  • Directed weekly product cycle counts and corrected errors in warehouse inventory system
  • Replenished items taken from shelves, safely using equipment to lift and organize products
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment
04/2015 to 08/2018 Owner Operator Evans Distribution Company | Romulus, MI,
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues
  • Fostered strong professional network and partnership building skills to connect with quality leads
  • Managed day-to-day business operations
  • Evaluated suppliers to maintain cost controls and improve operations
  • Generated revenues yearly and effectively capitalized on industry growth
  • Established foundational processes for business operations
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements
05/2005 to 07/2013 Supply Specialist/Amorer United States Army | City, STATE,
  • Operate and maintain Material Handler Equipment such as (40-Ton Crane, Kalmar Container Handler, 10K All Terrain Lifter Army System (ATLAS), 6K Forklifts, and 4K Forklifts)
  • Supported cargo mobility and contingency operation to spearhead Deployment programs
  • Created inspection reports for weapons inspections, reporting to unit weapon custodian with assigned suspense dates to correct discrepancies
  • Managed physical security of weapons, munitions and keys, coordinating organization and inventory tracking to maintain consistency
  • Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability
  • Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
  • Managed non-expendable government-owned property in district.
Education
Expected in to to | Business Management Miami-Dade College, Miami, FL GPA:
Expected in 06/2001 to to High School Diploma | Hialeah Miami Lakes Senior High School, Hialeah, FL GPA:
Skills
  • Logistics expertise
  • Policy and procedure modification
  • Staff Management
  • Strategic planning
  • Cultural Awareness
  • Flexible and Adaptable
  • Payroll and budgeting
  • SOP Creation
  • 40-hr HAZWOPER Certified
Work History
09/2019 to Current Operations Supervisor Bunzl Retail Services LLC | Groveport, OH
  • Manage team of 120 associates, give work assignments and regularly evaluate employee performance
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy
  • Conducted root cause analysis in deficient areas to identify and resolve issues
12/2018 to 09/2019 Warehouse Lead Bunzl Retail Services LLC | Groveport, OH
  • Acted as liaison between company departments and warehouse teams
  • Used hand-held scanners and physical logs to accurately track item movements
  • Trained employees on equipment operation and safety protocols
  • Created and enforced detailed organization processes to increase quality and service standards
  • Oversaw up to 40 warehouse staff and maintained efficiency in fast-paced environment
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
  • Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need
  • Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety
08/2018 to 12/2018 Picker/ Packer Bunzl Retail Services LLC | Groveport, OH
  • Prepared up to 800 orders daily by processing requests, pulled materials from warehouse, packed boxes and prepared shipments
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines
  • Checked inventory and selected products from specific locations based upon availability
  • Directed weekly product cycle counts and corrected errors in warehouse inventory system
  • Replenished items taken from shelves, safely using equipment to lift and organize products
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment
04/2015 to 08/2018 Owner Operator Claire Trucking LLC | Grove City, OH
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues
  • Fostered strong professional network and partnership building skills to connect with quality leads
  • Managed day-to-day business operations
  • Evaluated suppliers to maintain cost controls and improve operations
  • Generated revenues yearly and effectively capitalized on industry growth
  • Established foundational processes for business operations
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements
05/2005 to 07/2013 Supply Specialist/Amorer United States Army | Newport News, VA
  • Operate and maintain Material Handler Equipment such as (40-Ton Crane, Kalmar Container Handler, 10K All Terrain Lifter Army System (ATLAS), 6K Forklifts, and 4K Forklifts)
  • Supported cargo mobility and contingency operation to spearhead Deployment programs
  • Created inspection reports for weapons inspections, reporting to unit weapon custodian with assigned suspense dates to correct discrepancies
  • Managed physical security of weapons, munitions and keys, coordinating organization and inventory tracking to maintain consistency
  • Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability
  • Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
  • Managed non-expendable government-owned property in district.

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Resume Overview

School Attended

  • Miami-Dade College
  • Hialeah Miami Lakes Senior High School

Job Titles Held:

  • Operations Supervisor
  • Warehouse Lead
  • Picker/ Packer
  • Owner Operator
  • Supply Specialist/Amorer

Degrees

  • Some College (No Degree)
  • High School Diploma

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