Enthusiastic Leader eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of processes that drives excellence through training and follow up. Motivated to learn, grow, and excel within any organization.
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Operations Manager Shipping/Singles: Currently working within this Division maximizing production with a Labor Management System. Currently serve as Safety Captain, Executive Peer Coach, and Pride Committee focused on shift morale and team turnover. Responsible for final stages of Outbound Packing, and Trailer Inventory/Capacity through various vendors.
Operations Manager Multi- Packing: Previously lead Multi Packing Area with 150+ Material Handlers, driving positive Customer experience by fulfilling daily outbound goals while following Standard Operating Procedures.
Operation Supervisor EFC-5: Successfully contributed to launch and "Start Up" of Kohl's 5th E-commerce Building. Recognized as self-motivated leader with the ability to identify, plan, and develop solutions.
Responsible for Associate Relations with the store- Hiring/Staffing, Compensation, Scheduling, Safety, Workers Compensation, and Unemployment Claims.
Operations- Price change workload, Merchandise Resets, Incoming/Outgoing Freight, and Maintenance. Store Replenishment Practices- Overnight Stocking Teams, Trailer Unload, and Early morning teams.
-Oversaw all aspects of Store Operations and Merchandising consisting of 2.5 Million in annual revenue and accountable for P&L.
-Conducted and administered employee training, merchandise resets, merchandise displays and windows while maintaining customer service needs.
-Conducted various internal audits to control and reduce inventory shortages.
Executive Team Leader- Team Relations:
-Responsible for entire store's human resource processes, including hiring, training, and terminations of over 150 team members.
-Created and analyzed payroll trends and schedules for entire store.
-Responsible for implementing the core roles of Development, Retention, and Brand Management.
-Served as "Acting Store Manager" during Store Team Leader's LOA absence.
-Identified as a "High Potential Executive".
-Demonstrated effective leadership in a "Turn-around store" environment.
Executive Team Leader- Softlines:
-Managed a team that included over 20 team members, 7 Supervisors and 2 Department Specialists.
-Successful opening of 2 new stores.
-Responsible for stores entire price change, presentation, and planogram processes.
-Maintained presentation and visual standards throughout the softlines floor.
-Annual Inventory Captain.
-Identified as a District Peer Trainer.
Executive Team Leader- Logistics:
-Supervised a team of over 40 team members, Supervisors, and Department Specialists.
-Responsible for the store's replenishment process, inventory management, and restocking procedures.
-Improved standards and productivity. Error rate and team morale by implementing Store Best Practices and daily routines.
-Served as Store Safety Captain, as well as being selected to serve at the District Safety Committee.
-Selected to participate on the Zero Based Budgeting Board.
Executive Team Leader- Guest Services:
-Assisted with installation of the IBM, POS system during new store opening process.
-Researched the store's overage/shortage through Point of Sale.
-Maintained weekly/monthly food service controls for store's Food Avenue facility.
-Solicited and exceeded yearly Target charge card goals.
-Selected and served as District Cash office Coordinator, serving as a resource for District/Regional cash office teams.
Executive Team Leader- Hardlines:
-Assisted in successful opening of new store.
-Responsible for Sales Planners and in-store merchandise presentation.
-Established and maintained relationships with outside vendors.
Executive Team Leader- Merchandise Flow:
-Successful opening of new store.
-Executed daily replenishment and freight flow process.
-Implemented stockroom location accuracy system.
-Improved and reorganized the Defective Item Chargeback System.
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