Operations Manager Commercial Dispatcher resume example with 16 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating commercial trucks and dry van trailers, as well as loading, securing and unloading products with Jessicaimum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Skills
Equipment operation
Pre- and post-trip inspections
Effective communication skills
Defensive Driving Practices
Forklift Operations
Distribution and warehousing
Shipping and receiving
Warehouse Logistics
Inventory management
Operations management
Staff Management
Education
NorthviewCovina, CAExpected in ā āHigh School Diploma: - GPA:
Advanced School of DrivingUpland, CA, Expected in 11/2001 ā ā:CDL Training - GPA:
Certifications
Certified Commercial Truck Driver with Doubles, Triples and Tanker endorsements.
Certified Plant Equipment Operator.
Accomplishments
Honorably Discharged from the US ARMY and AIR FORCE RESERVES
Collaborated with upper management to implement continuous improvements and exceed team goals.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Coordinated with operators to boost unloaded miles and reduce empty miles.
Coordinated dispatching of drivers to accomplish daily delivery requirements.
Managed scheduling and task delegation for warehouse team.
Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Loaded and unloaded vehicles and secured items for long road trips using loadbars, E-tract straps.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Transported hazardous materials and oversized shipments without incident.
Conducted efficient cargo transfers to maintain route schedules.
Obtained receipts or signatures for delivered goods and collected payment for services when required
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Reviewed transportation and shipping documentation and manifests to verify accuracy of inventory counts.
Stress-O-Pedic Mattress Company - Commercial Truck Driver City, STATE, 11/2001 - 06/2002
Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Contacted customers to report delayed delivery times.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Interacted with customers and offered exemplary service, escalating issues to Dispatcher.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Reviewed transportation and shipping documentation and manifests to verify accuracy of inventory counts.
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