Operations Assistant Resume Example Company Name

OPERATIONS ASSISTANT

Professional Summary

Experienced Operations Assistant successful at managing everything from maintenance to financial needs. History overseeing multiple simultaneous functions efficiently. Versatile Operations Assistant handles all types of tasks with efficient and hardworking mindset. Manages clerical needs as well as planning events, overseeing purchasing and producing detailed reports. Bringing [Number] years of related experience.

Accomplishments

Resolved product issue through consumer testing.
Collaborated with team of [Number] in the development of [Project name].

Skills

Scheduling
Shipping and Receiving
Operations Management
Appointment Setting
Office Supply Ordering
Invoice Preparation

Event Planning
Staff Management
Spreadsheets
Quality Management
Travel Arrangements

Work History

Jul 2018 - CurrentOperations AssistantCompany Name - City, State

Built and maintained relationships with affluent club members and guests.
Prepared and proofread reports detailing operations activities.
Assisted operations manager with planning of routine operations and special projects.
Assisted with day-to-day operations of facility, including scheduling and customer service.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Received and routed business correspondence to correct departments and staff members.
Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Handled all domestic and international travel arrangements and reservations, cutting company's travel expenses by [Number]%.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Successfully completed special projects to exceed goals of both [Type] department and overall organization.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Assisted coworkers and staff members with special tasks on daily basis.
Assisted with event planning, including associated travel and logistical arrangements.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Transferred and directed phone calls, guests and mail to correct staff members.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Managed numerous calendars to strategically coordinate meetings, appointments and events.
Transcribed and organized information to assist in preparing speeches and presentations.
Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
Created and implemented study procedures to obtain required information and support [Type] research goals.
Arranged [Type] equipment, transportation, and other day-of-event needs.
Identified new targets, developed new business opportunities and presented product lines to customers.
Served customers with knowledgeable, friendly support at every stage of their memberships.
Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks.

Feb 2014 - Aug 2018Front of House SupervisorCompany Name - City, State

Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
Assessed [Number] square-foot restaurant and lounge according to state and federal cleanliness standards.
Helped general management develop prices based on inventory costs and portion sizes.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Motivated staff to perform at peak efficiency and quality.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Coordinated and organized all restaurant inventory.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Checked and tested foods to verify quality and temperature.

May 2013 - May 2015Sales AssociateCompany Name - City, State

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained organized, presentable merchandise to drive continuous sales.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Tracked stock using company inventory management software.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
Educated customers on promotions to enhance sales.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared cash deposits up to $[Amount] with zero discrepancies.
Solved customer challenges by offering relevant [Type] products and services.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.

Education

Expected in May 2021Associate of Science: BiologyCentral New Mexico Community College | City

Expected in May 2021Associate of Applied Science: Pre Health Science Central New Mexico Community College | City

Jan 2019Associate of Science: Intregrated StudiesCentral New Mexico Community College | City

Certifications

First Aid/CPR Certified
General Studies CNM

Resume Overview

School Attended

Central New Mexico Community College

Job Titles Held:

Operations Assistant
Front of House Supervisor
Sales Associate

Degrees

Associate of Science : Biology
Associate of Applied Science : Pre Health Science
Associate of Science : Intregrated Studies

Operations Assistant Resume Example

Resume Score: 80%

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