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Operations Assistant Resume Example

Resume Score: 80%

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OPERATIONS ASSISTANT
Summary
Skills
  • Event coordination
  • Document control
  • Inventory management
  • Clerical support
  • Report development
  • Database entry
  • Labor relations
  • Transporting files
  • Spreadsheet development
  • Records management systems
  • Invoicing and billing
  • Resolving discrepancies
  • Excel spreadsheets
  • Managing office supplies
  • Sensitive material handling
  • Routing packages
  • Data entry documentation
  • Documentation and reporting
Experience
Operations Assistant
September 2008 to Current
Resmed Inc. - Chadbourn, CA
  • Maintained data confidentiality when inputting [Type] and [Type] information into [Software] system.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Developed and implemented efficient filing systems and customer database protocols.
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
  • Input data into [Type] database system for all applicable customers and conducted follow-up on all cases recorded within [Number] hours.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Drove customer feedback to deliver information to management for corrective action.
  • Spearheaded special projects and efficiently carried out effective problem-solving.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Supported [Job title] by verifying complete financial records accuracy for purchase orders, expense reports and cost center investments.
  • Handled all incoming calls and directed callers to appropriate department or employee.
  • Set up and maintained physical and electronic filing systems.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Improved office efficiency, managing client correspondence, record tracking and data communications.
  • Compiled [Type] data and created reports and spreadsheets for use by [Type] department.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Managed new files and retrieval requests quickly, which improved filing process and accuracy by [Number]%.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • Aided senior leadership during executive decision-making process, generating customer and performance data reports to recommend corrective actions and improvements.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Cashier
February 2005 to February 2006
Vallarta Supermarkets Inc. - Canoga Park, CA
  • Helped customers find specific products, answering questions and offering advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers.
  • Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
Assistant Manager
March 2002 to October 2004
Susies Deals - Reseda, CA
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Evaluated employee performance and developed improvement plans.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Completed inventory audits to identify losses and project future demands.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Delegated daily tasks to team members to optimize team productivity.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Education and Training
High School DiplomaLázaro Cárdenas Del Rio - Mexico, MX
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Resmed Inc.
  • Vallarta Supermarkets Inc.
  • Susies Deals

School Attended

  • Lázaro Cárdenas Del Rio

Job Titles Held:

  • Operations Assistant
  • Cashier
  • Assistant Manager

Degrees

  • High School Diploma

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