operations assistant resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

  • Issue Research and Resolution
  • Positive Attitude
  • Work Planning and Prioritization
  • Policy and Procedure Adherence
  • Professional and Friendly
  • Written and Verbal Communication
  • Attention to Detail
  • Documentation and Reporting
  • Customer Support
  • First Aid/CPR
  • Professional and Mature
  • Activity Planning
  • Child Safety Procedures
  • Meal and Snack Preparation
  • Exercise and Outdoor Activities
  • Promoting Good Behavior
  • Child Safety
  • Dependable and Responsible
  • Responsible Driver
  • Spanish Fluency
  • Time Management
06/2021 to Current
Operations Assistant Heat Free Hair Midvale, UT,
  • Organized and filed important company documents, spreadsheets and reports.
  • Planned routine operations and special projects under direction of operations manager.
  • Answered work phones and routed correspondence to correct parties.
  • Supervised day-to-day facility operations in accordance with set policies and guidelines.
  • Identified internal problems and recommended solutions to upper management.
  • Monitored inventory levels and ordered new supplies to prevent shortages.
  • Helped senior staff carry out daily facility operations, set schedules and meet customer requirements.
  • Scheduled appointments, meetings and interviews for employees and clients.
  • Responded to client queries and maintained strong relationships with vendors.
  • Created and initiated performance goals and benchmarks.
  • Troubleshot equipment problems, performed preventative maintenance and scheduled needed repairs.
02/2020 to 04/2021
Crew Member Brightview Landscapes, Llc City, STATE,
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Packed fast food products in approved containers, cups and bags.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Drove team success by quickly completing assigned tasks.
  • Upheld high standards of productivity and quality in operations.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Assisted patrons in making menu selections.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained safe food handling practices to prevent germ spread.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Assembled and served meals according to specific guest requirements.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Scrubbed and polished counters to remove debris and food.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Directed patrons to restrooms and other amenities within facility.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
02/2019 to 01/2020
Regular Babysitter Hilario Martinez City, State,
  • Worked to keep home areas neat and tidy.
  • Occupied and entertained children with age-appropriate games, toys, movies and coloring books.
  • Reacted quickly in emergency situations and used good judgment under stress.
  • Assisted with bathroom breaks and served meals to maintain familiar schedule for little ones.
  • Read stories to children to promote literacy and promote love of reading.
  • Administered one-on-one care to meet physical, emotional, social and intellectual needs of children.
  • Reported accidents, injuries or hazards to promote safety and security for children.
  • Implemented positive behavior management techniques.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Responsibly watched children while parents were out.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Supervised and cared for children ages newborn to 11 years.
  • Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Enforced rules to teach good manners and maintain safe environment.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Organized various activities, games, crafts and outings to keep children entertained.
  • Organized creative activities to develop children's physical, emotional and social growth.
Education and Training
Expected in 05/2021 to to
High School Diploma:
Lincoln Southeast High School - Lincoln, NE
Native/ Bilingual
Native/ Bilingual

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Resume Overview

School Attended

  • Lincoln Southeast High School

Job Titles Held:

  • Operations Assistant
  • Crew Member
  • Regular Babysitter


  • High School Diploma

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