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Operations Assistant Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Competent Phlebotomy Technician with 4 years of experience working in high-volume, fast-paced hospital and doctor office settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

Skills
  • Documentation and reporting
  • Specimen handling
  • Sterile technique
  • Specimen collection
  • Coagulation tests
  • Infection Control
  • Time management
  • Venipuncture
  • Blood specimen storage
  • Patient confidentiality
  • Specimen labeling procedures
  • Sample and specimen collection
  • Data Entry
  • Supervisory training
  • Strategic decision-making
  • Data collection and management
Education
Kaplan College - Indianapolis Indianapolis, IN Expected in 2010 : Medical Assisting - GPA :
MedTech College Indianapolis, iN, Expected in 2008 : Phlebotomy - GPA :
Perry Meridian High School Indianapolis, iN, Expected in 06/2007 High School Diploma : - GPA :
Work History
Brilliant Earth - Operations Assistant
New York City, NY, 06/2019 - Current
  • Assisted with day-to-day operations of facility, including scheduling and customer service.
  • Built and maintained relationships with affluent club members and guests.
  • Utilized Word and Excel regularly to complete job tasks, developing advanced proficiency.
  • Prepared and proofread reports detailing operations activities.
  • Gathered, organized and modeled data to assist management in making key decisions.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Established administrative work procedures to track staff's daily tasks.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Maximized clerical staff productivity by reorganizing training program and effectively supervising 5 employees.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Family Health Centers Of Southwest Florida - Phlebotomist/Lab Assistant
Fort Myers, FL, 12/2018 - 05/2019
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Obtained blood specimens by performing venipunctures and finger sticks 50-70+ times per day.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Logged patient information and recorded results into system using Cerner.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Followed physician orders when administering therapeutic phlebotomy.
IU Health - Phlebotomist/Lab Technician
City, STATE, 01/2015 - 11/2018
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Obtained blood specimens by performing venipunctures and finger sticks 50-70+ times per day.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Logged patient information and recorded results into system using Cerner.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Followed physician orders when administering therapeutic phlebotomy.

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Resume Strength

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  • Measurable Results
  • Personalization
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  • Target Job
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Resume Overview

School Attended
  • Kaplan College - Indianapolis
  • MedTech College
  • Perry Meridian High School
Job Titles Held:
  • Operations Assistant
  • Phlebotomist/Lab Assistant
  • Phlebotomist/Lab Technician
Degrees
  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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