operations assistant resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Instagram, Facebook, Twitter, Snapchat, etc
  • Passion for pop culture, media, and entertainment, primarily focused on movies, video games and television
  • Proficient in Keynote, Pages, Calendar
  • Microsoft Office - Word, Excel, PowerPoint, Outlook Mac/PC proficient
  • Familiar with Google+, Vertical Response, Constant Contact, Wrike, Salesforce, Slack, and TigerPaw programs
08/2017 to Present
Operations Assistant Brown University Providence, RI,
  • Streamlining and implementing new protocol for employee systems.
  • Helped to adopt a new record-keeping system.
  • Efficiently multi-tasking, balancing several time-sensitive projects, creative problem solving.
  • Professional conduct when interfacing with clients and customers.
  • Maintained multiple calendars for staff appointments.
  • Experience handling multi-line phones, high-volume workloads.
07/2017 to 10/2017
Coordinator Stony Brook University Commack, NY,
  • Marketing & Events.
  • Coordinated local event promotion, event organization and execution.
  • Communicated with national and international corporate partners.
  • Produced weekly ads, special promotions, event mailings, etc.
  • Created monthly finance and budget reports for the marketing department.
  • Introduced active interdepartmental communication and teambuilding, coordinated initiatives to promote company culture.
  • Oversaw data collection, processing and analysis.
  • Coordinated trade show and expo booths for national market conferences.
  • Managed and developed marketing promotional materials.
  • Organized the Mailings & Events calendar for the marketing department.
08/2017 to 11/2017
Homework Club Instructor/Tutor Petco Leominster, MA,
  • Utilized creative solutions and constructive conflict resolution in a highly volatile atmosphere.
  • Supervised and managed classes of twelve children, K-12 grade level.
  • Identified areas of student improvement, coordinating with parents/guardians to help strengthen weaknesses.
04/2017 to 06/2017
  • Coordinated branch's customer service - worked with customers and clients.
  • Managed cash registers, set sales goals.
  • Organized schedules and maintained employee calendars.
  • Responsible for training new employees.
06/2017 to 06/2017
Summer Program Outreach Coordinator UNITARIAN UNIVERSALIST CHURCH City, STATE,
  • Organized and led the School on Wheels Back Pack Program for two consecutive summers.
  • Oversaw adult and teen volunteers in charge of K-8 children enrolled in the program.
  • Developed effective and engaging activities for the children to participate in.
  • Streamlined production and collection of donations.
  • Organized schedules and maintained volunteer calendars.
  • Coordinated and trained volunteers for program sustainability.
Business & Marketing, Communication, Forensics, English/Literature, Music
Education and Training
Expected in June 2011
B.S: Sociology Applied Psychology Business & Marketing, Communication, English/Literature, Music
Sociology Applied Psychology Business & Marketing, Communication, English/Literature, Music
ads, budget, cash registers, conferences, conflict resolution, creative problem solving, clients, customer service, data collection, detail oriented, English, finance, teambuilding, Mac, marketing, market, Excel, Outlook, PowerPoint, Microsoft Office - Word, multi-tasking, organizational skills, PC proficient, promotion, promotional materials, record-keeping, sales, phones, television, verbal communication skills, video, Excellent written
Activities and Honors
Additional Information
  • Awards: Congressional Medal of Honor Award, National Merit Scholar
  • Awards: Congressional Medal of Honor Award, National Merit Scholar

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Resume Overview

School Attended


Job Titles Held:

  • Operations Assistant
  • Coordinator
  • Homework Club Instructor/Tutor
  • Lead Cashier
  • Summer Program Outreach Coordinator


  • B.S

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