Office Support Assistant Resume Example
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OFFICE SUPPORT ASSISTANT
Professional Summary
Industrious professional Office Support Assistant with excellent communication and operational support skills. Commended for cultivating positive work culture by cheerfully interacting with staff and customers. Demonstrated success in managing administrative needs, including accounting, personnel and file management functions. Well-versed in using Microsoft Office applications and Adobe Acrobat Pro to track information, write correspondence and update records.
Skills
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Work History
08/2017 - CurrentOffice Support Assistant | Department Of Defense - Saint Louis , MO
- Supports the customers' business and administrative needs by screening and handling telephone calls, maintaining organizational events, and scheduling and maintaining logs and calendars
- Organized international and domestic travel arrangements for up to seven staff members, including securing flights, lodging accommodations, and all transportation
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Managed multiple projects simultaneously using organizational and analytical skills
- Compose and type letters and memos that adhere to the customers correspondence management and communications standards and style handbook
- Experience in reviewing correspondence for proper grammar in compliance with customers established policy
- Serve as primary Records Liaison Officer for the branch, including use of office files, disposition of records
- Budget maintenance by creating spreadsheets to track labor, travel, and procurement assuring activities are consistent with the customers operating/phasing plans
- Ability to prioritize office workload and workflow in an executive level business setting
- Experience working in Division level with opportunities to engage with senior leadership remotely across the Agency
01/2017 - 08/2017Outside Sales | Cgc Water - NC, State
- Computed total costs and profit requirements for customer sales to provide accurate pricing
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
- Established new accounts through cold calling and personal visits to potential customers in Eastern Ohio, Western Pennsylvania, and West Virginia
- Built relationships with customers and community to promote long term business growth
- Performed required travel for training and scheduled events
- Contributed to team objectives in a fast-paced environment
- Maintained current knowledge of all evolving changes in Steel Building marketplace
- Worked independently with minimal supervision
03/2015 - 01/2017Customer Service and Inside Sales | Therm-All - City , STATE
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information
- Promptly responded to inquiries and requests from prospective customers
- Trained new customer service personnel regarding company operations, policies and services
- Utilized digital and telephone approaches to generate sales leads
- Created and updated customer accounts with relevant information
- Maintained up-to-date knowledge of all available products
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries
11/2013 - 03/2015Administrative Assistant and Data Entry | Therm-All - City , STATE
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Scanned documents and saved in database to keep records of essential organizational information
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
- Ensured that all computer system information was accurate and up-to-date
Education
Heidelberg University, City, StateSome College (No Degree): Public Relations
Award
2018 NASA Engineering and Safety Centers Administrative Excellence Award winner for outstanding professionalism, attention to detail, and ability to seamlessly integrate into the management of the NASA Engineering and Safety Centers workflow
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Resume Overview
School Attended
- Heidelberg University
Job Titles Held:
- Office Support Assistant
- Outside Sales
- Customer Service and Inside Sales
- Administrative Assistant and Data Entry
Degrees
- Some College (No Degree) : Public Relations
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