office services assistant resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Service-oriented and dedicated Office Assistant with proven success in improving office operations, resolving problems, and achieving superior levels of administrative effectiveness. Comprehensive background includes strong knowledge of office administration, common human resources operations, a keen understanding of employee relations, and training new hires. Seeking to leverage 4+ years of blended experience in staff management, onboarding, recruitment, and leading cross-functional teams to transition into a Human Resources position.

Work History
01/2020 to 08/2022
Office Services Assistant Berry, Appleman & Leiden Manassas, VA,

Adeptly managed wide-range of office tasks, including phone operations, onboarding functions, and inventory control. Responded to client inquiries in person and over the phone; liaised with cross-functional teams in support of staff needs. Successfully facilitated development of office operations documentation and trained new administrative personnel.

  • Streamlined administrative processes to reduce errors, improve accuracy, and achieve organizational objectives
  • Provided comprehensive support for senior-level staff and office employees, including managing and coordinating processes in support of effective human resources (HR) operations
  • Excelled at resolving employer challenges with innovative solutions, systems and process improvements that increased efficiency, client and employee satisfaction (applicable?)
  • Maintained 200+ files including detailed records and reports; coordinated meetings and significantly reduced the amount of time spent for off-site file transit
  • Communicated with attorneys, clients and staff to ensure excellent client relations while securing confidential information
  • Developed efficiency-enhancing workflow improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions (applicable?)
  • Slashed office expenditures by (enter %) by negotiating for cheaper supply contracts, implementing inventory control, and standardizing ordering procedures (applicable?)
05/2015 to 01/2020
Assistant Manager/ Team Leader Great Circle Lebanon, MO,

Promoted to positions of increasing responsibilities following recognition for skillfully managing personnel, payroll, expenses and training while working with a wide array of people in various departments. Trained and developed 50+ employees in areas of opportunity to improve fast-food operations, resulting in improved employee performance, staff retention, and internal promotions.

  • Spearheaded the opening of new franchises across Houston while retaining top talent; instrumental in the successful integration and optimization of staff operations, sales, and training
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals (applicable?)
  • Oversaw a team of 15 employees including interviewing, hiring, training, and scheduling to ensure high guest retention for a multi-million dollar unit
  • Assisted in organizing and overseeing assignments, including the development of a literacy program to foster and develop strong communication skills and best business practices to enhance productivity
  • Attained corporate certification to train new employees nationally for grand opening in Texas and California
  • Lead daily shift operations by overseeing the flow of business by leading and supporting key team members in key positions to maximize their leadership potential
08/2014 to 04/2015
Instructional Aide Spring Independent School District City, STATE,

Administered instructional activities to a classroom of up to (enter number) students ranging from age (enter age range i.e. 15-17) on a daily basis while effectively address each students learning style and abilities. Developed strategies to close knowledge gaps and help students achieve a higher performance.

  • Collaborated with educators in providing an appropriate educational environment by designing individualized lesson plans focused on areas for improvement for Special Education students
  • Implemented projected learning outcomes and objectives as outlined by the students’ developmental progression plan
  • Cultivated connections and strong teacher/student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration
  • Participated in placement decisions based on educational, sociological, and physiological data presented to the committee and recommended appropriate goals and objectives based on results
Expected in to to
Master of Divinity:
Interdenominational Theological Center - Atlanta, GA,
Expected in to to
Bachelor of Arts: Religion
Morehouse College - Atlanta, GA,

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Resume Overview

School Attended

  • Interdenominational Theological Center
  • Morehouse College

Job Titles Held:

  • Office Services Assistant
  • Assistant Manager/ Team Leader
  • Instructional Aide


  • Master of Divinity
  • Bachelor of Arts

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