Legal Secretary equipped with positive attitude and proven success functioning well in large corporate office environments. Manages priorities for multiple high profile attorneys with ease. Positive relationships with court officials, colleagues and law enforcement members. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Respectful Medical Records Specialist with superior attention to detail and skill in evaluating and correcting health records. Bilingual go-getter with expertise scanning and indexing medical records to appropriate chart. Excellent work ethic and exemplary time management skills, demonstrated over 10 years of industry expertise. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in [Type] and [Type] environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills.
JOB SUMMARY:The Sacramento San Joaquin Service Areas (SSJSA) eHIM Imaging Assistant assumes the responsibility and accountability for prepping, scanning and indexing of all documented picked up and received by the eHIM Operations department, ensuring timely accessibility of information for quality patient care. This position responsibility will includes to maintenance of the integrity of the electronic medical record system in accordance with federal and state regulations and Dignity Health compliance policies, realizing the high impact the records have relating to coding, billing payors and reimbursement. This position reports to the SSJSA Supervisor of eHIM Operations. The service area includes the following: Methodist Hospital of Sacramento, Mercy General Hospital, Mercy Hospital of Folsom, Mercy San Juan Medical Center, Sierra Nevada Memorial Hospital, St. Joseph s Medical Center, St. Joseph s Behavioral Health Center and Woodland Memorial Hospital.
Prepares documents for scanning into the electronic document management systems
Reconcile paper records with departmental documents to verify receipt of all records
Confirm patient name, medical record number, and account number on every page in the record, front and back
Review documents for any discrepancies such as but not limited to: identify and tape any torn edges; mount and tape down any sheets less than 8/5 by 11 inches on an 8/5-by-11 inches sheet; rhythm strips or other mounted documents that need to be taped down; remove staples etc.
If document is identified as likely to result in poor image quality once scanned, photocopy the document, adjusting the copy contrast (lightness/darkness)
Ensure pages are in the same proper orientation
Scans documents into the electronic document management system, examines pages and verifies patient identification on each page, and appropriately batches documents
Performs maintenance of the scanner
Calibrate the scanner for proper image quality
Once documents are scanned, remove documents from the scanner out tray, begins process of verifying the quality and accuracy of the scan (goal is to reduce the number of rescans as a result of poor image quality or skipped pages)
Manually indexes non-bar coded documents to the correct level as established by eHIM Operations department procedure; minimizes duplicate records and overlap entries
Monitors the manual indexing queue of unassigned images
Prioritizes the batches in the queue and retrieve the batches for processing
Confirms all records ready for indexing have been received
Reviews each electronic image within the batch, compare with hard copy to confirm image quality, appropriate order and appropriate rotation; includes bar coded and non-bar coded documents
Determines the correct patient name, medical record number, account number, document type, or section
Index image (encounter, section, or document) appropriately by required patient data elements according to facility specific guidelines
Reviews and determines if image should be:
Added as new document to an existing record
Replacing a page within an existing record
Deletes episodes when determined applicable
Adds episodes when determined appropriate
Revises episodes when determined appropriate
Relocates episodes when determined appropriate
Returns for re-scan any images not appropriate for permanent storage
Verifies data integrity.
Coordinates information with master patient index team and patient registration system, and various other ancillary departments and modules
Other duties as assigned
High school diploma (or equivalent) required
Minimum of business English, basic math, medical terminology and familiarity with windows-based computer software required
Knowledge of electronic medical records systems within a hospital or healthcare environment.
Knowledge of medical record format and content for all patient electronic medical records
Competent knowledge and understanding of anatomy.
Competent knowledge of medical terminology
Ability to review record and verify patient identification
Strong computer skills
Good verbal, written and computer communication skills
Ability to perform job function and make decisions without direct supervision
Ability to evaluate and process:
400 pages per hour (2 per hour/ 14 per 8 hour day)
1200 pages per hour (6 per hour/ 42 per 8 hour day)
300 pages per hour (1. 5 per hour/ 10 per 8 hour day)
Prepared for repetitive work and maintain speed and accuracy
Capacity to decipher doctors penmanship
Ability to use computer, printer, scanner, and software programs necessary to the position
Must be a self-starter and able to accomplish responsibilities and assignments in an accurate and timely manner without direct supervision
Must be able to think critically; perform basic math functions; organize and prioritize workload; work well under pressure; problem solve; recall information and pay close attention to detail.
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