, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Reliable employee seeking receptionist position. Offering excellent communication and good judgment.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Skills
Security awareness
Customer and client relations
Scheduling
Organization skills
Verbal and written communication
Sorting and labeling
Performance improvement
Multi-line Telephone Systems
Telephone skills
Work History
01/2021 to 06/2021Office ReceptionistPer Mar Security Services | Kansas City, MO,
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Answered multi-line phone system and greeted callers enthusiastically.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Increased productivity by cleaning and organizing supplies.
Identified visitors' needs to offer solutions and information.
Interacted with customers by phone, email or in-person to provide information.
Responded to inquiries from callers seeking information.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Conferred with other office locations to coordinate records and obtain Type documentation.
Maintained clean reception area to promote positive, professional environment for all stakeholders, including Job Titles and clients.
Provided clerical support to company employees by copying, faxing and filing documents.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Maintained transaction security by verifying payment cards against identification.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
Received and routed business correspondence to correct departments and staff members.
Sorted, received and distributed mail correspondence between departments and personnel.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Maintained building security by monitoring logbook and issuing visitor badges.
Corresponded with clients through email, telephone or postal mail.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
01/2020 to 01/2021WaitressHoliday Retirement | West Covina, CA,
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bussed and reset tables to keep dining room and work areas clean.
Used cash registers and credit card machines to cash out customers.
Checked identification for minimum age for sale of alcoholic beverages.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Inspected dishes and utensils for cleanliness.
Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Greeted new customers, discussed specials and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Stayed up-to-date on menu changes to help customers make food choices.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
08/2019 to 10/2019Retail Sales AssociateThe Tjx Companies, Inc. | Fort Myers, FL,
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Helped customers complete purchases, locate items and join reward programs.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Maintained clean sales floor and straightened and faced merchandise.
Opened and closed store independently and prepared nightly bank drop for manager.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered questions about store policies and addressed customer concerns.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Issued receipts and processed refunds, credits or exchanges.
Supported loss prevention goals by monitoring shopper behavior.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Informed customers of current store promotions to encourage additional sales purchases.
Logged reports, expenses, receipts and sales documents into digital database.
Worked closely with shift manager to solve problems and handle customer concerns.
Used POS system to process sales, returns, online orders and gift card activations.
Folded and arranged merchandise in attractive displays to drive sales.
Education
Expected in Unfinished High School Experience. | Home Schooled , , GPA:
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