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Office Medical Technician/ MA Resume Example

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OFFICE MEDICAL TECHNICIAN/ MA
Summary

Diligent Medical Technician with 15+ years of experience in administering patient care to 25+ patients daily suffering from various illnesses and injuries. Incredibly skilled in collecting specimen samples and packing and shipping specimens in an efficient manner. Talented at measuring vital signs such as pulse rates, blood pressure, body temperature and weight and height. Excellent medical documentation abilities.

Skills
  • Reports preparation and creation
  • Patient interaction
  • HIPAA regulations
  • Managing schedules
Experience
Company Name | City, StateOffice Medical Technician/ MA06/2015 - Current
  • Clarified patient inquiries and questions to update patient account information in computer system.
  • Scheduled patient appointments, diagnostic specialty appointments, tests and procedures.
  • Notified ordering providers of denied authorizations.
  • Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
  • Collaborated with internal departments to provide account status updates.
  • Applied knowledge of Medicare, Medicaid and third-party payer requirements utilizing on-line eligibility systems to verify patient coverage and policy limitations.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Performed detailed medical reviews of prior authorization request, following established criteria and protocols.
  • Coordinated resolutions for issues and appealed denied authorizations.
  • Scheduled peer to peer reviews for physicians to discuss medical necessity with insurance providers.
  • Maintained files for referral and insurance information, entering referrals into system.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Called patients to schedule all follow up appointments, consistently double-checking information and availability.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Routed case confirmations and made schedule updates each day.
  • Conveyed information to patients about arrival times and preoperative procedures.
  • Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation.
  • Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
  • Organized patient medical records and worked with insurance company representatives to obtain authorization.
  • Distributed treatment and procedural information to patients.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
  • Checked patient insurance and collected pre-authorizations from providers.
  • Addressed, documented and responded to incoming correspondences to address client queries.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Assessed, documented and monitored vital signs for more than 25 patients per day.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Maintained inventory, and product expiration logs to record updated documentation for tracking purposes.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Assisted physicians by preparing patients for procedures.
  • Processed patient payments and scanned identification and insurance cards.
  • Set up appointments for physician visits and procedures using calendar software.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Straightened up the waiting room so that it remained neat and organized.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Informed patients of financial responsibilities prior to rendering services.
  • Took messages from patients and promptly relayed to appropriate staff.
Company Name | City, StateHorse Farm Manager04/1900 - 10/1913
  • Closely monitored and recorded behavior and health of 67 horses.
  • Cared for over 67 sick and injured horses and planned, scheduled and attended veterinary visits.
  • Monitored livestock health and informed ranch manager of issues.
  • Cared for livestock and monitored health and living spaces.
  • Provided water, food, vaccinations.
  • Trained new workers on safety and ranch procedures.
  • Taught jockeys how to direct and manage horses.
  • Worked with riders and jockeys to break horse habits.
  • Groomed horses before competitions.
  • Prepared horses for travel.
  • Collaborated with ranch hands, vets and racers for comprehensive training.
  • Scheduled training for riders and jockeys on specific horses.
  • Operated ranch equipment for animal care and transport or field irrigation.
  • Monitored grounds and reported damage or issues to the supervisor before making repairs.
  • Maintained equipment with preventive maintenance and repairs.
  • Followed safety protocols when operating tools and equipment.
  • Applied pesticides and other chemicals to manage plants and insect populations.
  • Worked with the owner to determine ranch needs.
Company Name | City, StateCNA01/1906 - 10/1912
  • Documented activities and recorded information in EMR system.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Delivered nursing assistance to residents in 140-bed LTC/Rehab care facility.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
Company Name | City, StateCNANaN NaN - NaN NaN
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Used mobility devices and equipment to transport patients.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
Education and Training
Suny Cobleskill | CitySome College (No Degree) in Management And Thoroughbred Breeding
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Resume Overview

School Attended

  • Suny Cobleskill

Job Titles Held:

  • Office Medical Technician/ MA
  • Horse Farm Manager
  • CNA

Degrees

  • Some College (No Degree) in Management And Thoroughbred Breeding

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