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office manager for ear nose and throat medical practice resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

14 years combined military/civilian service in all aspects of training management, leadership, management, and supervisory skills. Excellent written and oral communication and organizational skills. Briefed U.S. and Foreign dignitaries Fosters subordinate individual growth and support for team goals Flexible and adaptable: Efficient as an individual or in a team environment. Proficient in data analysis using Microsoft Windows XP, Word, Power Point, Excel, Access and Outlook. Exceptional multi-tasking skills and proven ability to function and excel in high stress situations. 11 years experience managing diverse, multi-cultural workforce planning, scheduling, financial budgeting, organizing, directing, coordinating and controlling activities over multiple work centers/environments.

Core Strengths
  • Excellent attention to detail
  • Complete dedication to work performance
  • Exemplifies teamwork principles
  • Unsurpassed organizational skills
  • First-rate time management skills
  • Outstanding public relations/customer service mentality
  • Phenomenal problem solving skills
  • Fantastic office management abilities
  • Passionate about professional development
  • Dependable
  • Energetic
  • Enthusiastic
  • Dynamic
  • Self-starter
  • Works well with others
  • Works well alone
  • Unrivaled social perceptiveness
  • Willingness to learn from mistakes
Achievements

Recognized numerous times during 11 year military career as being exceptional in performing duties, tasks above basic job expectations. Consistently sought out opportunities for personal as well as company enhancement or development. Never settling and always finding avenues for improvement. Very proactive in community; volunteered for various local activities, taking the lead in public involvement. Proud to have worked hard and achieved expert status in every position employed.

EXPR
2008 to 2010
Office Manager for Ear Nose and Throat medical practice. The Hackett Group Miami, FL,
  • Office/Site manager
  • Supervised six employees on a daily basis
  • Provided exceptional customer service to patients
  • Supervised and Coordinated schedule for five doctors
  • Scheduled and coordinated all surgery patients
2002 to 2008
Senior Manager United States Air Force City, STATE,
  • Training Manager
  • Briefed Dignitaries
  • Supervised 57 work center supervisors with over 3,000 personnel over duration
  • Held Special Top-Secret Clearances in certain locations for employment
  • Scheduled, oversaw and managed the effective training and maintenance of current qualifications of over 315 physicians and medical technicians; covering 18 different medical specialties.
  • Analyzed for management, trends in work performance and work center productivity for over 4,200 medical tasks to ensure local medical standards were met in all patient practices.
  • Worked specifically in the Instructional Systems Design section, implemented within maintenance and medical career field training programs
04/1998 to 09/2002
Mental Health Technician and Office Administrator United States Air Force City, STATE,
  • Scheduled, planned and supervised mental health service activities.
  • Coordinated with other agencies regarding specified care, treatment, prevention, rehabilitation, and administrative functions.
  • Contacted military and community agencies to obtain collateral information.
  • Explained and interprets services to patients or others.
  • Arranged patient referral to public, private, and military community agencies.
  • Collected and updated administrative and statistical data.
  • Conducted unit self-assessments.
  • Compiled and prepared medical and administrative reports.
  • Briefed patients on safety and evacuation procedures
1996 to 1998
Youth Center Classroom Caregiver Edwards AFB Youth Center City, STATE,
  • Provided care to before and after school children
  • Monitored activities for over 18 children
  • Established learning environment
  • Developed lesson plans and schedule
Education and Training
Expected in 2012 to to
Bachelors Degree: Business Administration Human Resource Management
Strayer University - ,
GPA:

Business Administration Human Resource Management

Expected in 2008 to to
Sexual Harassment and Assault Training Suicide awareness Training Lean Basic Seminar ISD Training Certification Records Management Training HIPAA and Privacy Act Training Leadership and Supervisor Course :
USAF - ,
GPA:
Expected in 2003 to to
Associates of Applied Science: Mental Health Studies
Community College of the Air Force, Southern Association of Colleges and Schools through Air University - ,
GPA:

Mental Health Studies

Expected in 2002 to to
Bachelor of Arts: Sociology
University of Maryland - ,
GPA:
Community Involvement
  • Assisted coordination of Air Show for Dyess Air Force base, over 30,000 in attendance
  • Coordinated display for local community Veterans Day parade and Commander's Ball
  • Organized Abilene's Battered Womens Shelter annual fund raiser, donations exceeded 1.2 Million Dollars
  • Volunteered 200 hours to Abilene's Battered Womens Shelter and rape crisis center
  • Appointed official for booster club procure
Skills
  • Educated (achieved BBA, BA in Sociology and two CCAF degrees)
  • Extremely organized
  • Very adaptable
  • Skilled at all Microsoft office tools and programs
  • Willing to admit mistakes and learn

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Resume Overview

School Attended

  • Strayer University
  • USAF
  • Community College of the Air Force, Southern Association of Colleges and Schools through Air University
  • University of Maryland

Job Titles Held:

  • Office Manager for Ear Nose and Throat medical practice.
  • Senior Manager
  • Mental Health Technician and Office Administrator
  • Youth Center Classroom Caregiver

Degrees

  • Bachelors Degree
  • Sexual Harassment and Assault Training Suicide awareness Training Lean Basic Seminar ISD Training Certification Records Management Training HIPAA and Privacy Act Training Leadership and Supervisor Course
  • Associates of Applied Science
  • Bachelor of Arts

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