close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Office Manager /Executive Assistant
Please provide a type of job or location to search!
SEARCH

Office Manager /Executive Assistant Resume Example

Love this resume?Build Your Own Now
LD
OFFICE MANAGER /EXECUTIVE ASSISTANT
Professional Summary
Skills
Work History
02/2016 - CurrentOffice Manager /Executive Assistant | Wegmans Food Markets, Inc. - Columbia , MD
  • Collaborated closely with Owners, Managers, Field Technicians, and Office Staff to effectively smooth and improve office operations.
  • Recruited, trained and developed a dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Quoted and prepared proposals for business services such as Roofing and Siding.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed daily operations within corporate office by supporting continuous delivery of excellent services and care.
  • Generated financial reports for management review, including but not limited to Accounts Payable and Receivables Reports, Customer Statements, and Rebate Reports.
  • Conducted 3 month and yearly performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Gathered appropriate insurance documents for subcontractors and customers.
  • Communicated with customers to resolve inquiries, schedule appointments and address billing questions.
  • Greeted visitors promptly and assisted with any necessary needs.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Managed office inventory and placed new supply orders.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Updated employee and subcontractor paperwork and records.
  • Proactively identified and solved complex problems that impact management and business direction
  • Supervised corporate office with 7 office employees, consistently cultivating productive and positive work atmosphere.
  • Helped supervise and train other office employees at all other branches in different states.
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to 50+.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls, creating business letters and records, scanning documents, purchase orders, and invoicing.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Trained 10+ employees on best practices and protocol while managing teams to maintain optimal productivity.
  • Planned for major business changes, including system conversions and office moves.
  • Conferred with senior leadership to evaluate needs and strategize operational improvements to boost productivity.
09/2015 - 01/2016Cash Office Supervisor | Aaron's - Mcallen , TX
  • Created and executed daily bank deposits.
  • Developed efficient methods for accepting and accounting for company cash.
  • Maintained daily cash flow log and compared daily cash logs to monthly bank statements and reports.
  • Tallied up all cash, credit, debit, and gift card transactions and submitted reports to management.
  • Processed returned items in accordance with store policy.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Answered phone calls to assist customers with questions and layaway orders.
  • Managed product returns professionally and quickly to maintain customer satisfaction.
  • Welcomed customers and helped them find specific products, answered questions and offered advice.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Unboxed new merchandise and added to shelves in a neat and orderly manner.
09/2012 - 12/2014Head Cashier / Office Manager /Car Wash Attendant | Simoniz Car Wash - City , STATE
  • Learned roles of other departments to provide coverage and keep store operational.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Resolved issues with cash registers, card scanners and printers.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Counted and balanced cashier drawers.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Maintained work area in clean and neat manner.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Built and maintained productive relationships with employees.
08/2012 - 09/2012Sales Associate | Charlotte Russe - City , STATE
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Generated incremental revenue to customers by upselling additional products and services.
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
  • Looked for ways to go above and beyond job requirements.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Education
05/2012Pine Forest High School, CityHigh School Diploma:
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

60Fair
Resume Strength
  • Completeness
  • Word choice
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Pine Forest High School

Job Titles Held:

  • Office Manager /Executive Assistant
  • Cash Office Supervisor
  • Head Cashier / Office Manager /Car Wash Attendant
  • Sales Associate

Degrees

  • High School Diploma :

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Office-Manager/Executive-Administrative-Assistant-resume-sample

Office Manager/Executive Administrative Assistant

Marriott International

Bloomington , MN

Executive-Assistant/Office-Manager-Ferrous-Non-Ferrous-Purchasing-Inspector/Commercial-Scale-Operator-resume-sample

executive-assistant-office-manager-ferrous-non-ferrous-purchasing-inspector-commercial-scale

Bickford Senior Living

Crawfordsville , IN

Executive-Assistant/Office-Manager-resume-sample

Executive Assistant/Office Manager

Fifth Wall

Hilton Head Island , SC

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.