Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Being a hard worker comes naturally to me. I find satisfaction in completing every facet, of any job I take on to it's highest level. This is a belief instilled in me from the time I was very young. I am coachable with new skills. Each day I want customers and co-workers to understand they can rely on me to give my full effort.

  • Customer & Vendor relationship management
  • Quality assurance
  • Supervision
  • Problem resolution
  • Crisis intervention
  • Inmate observation
  • Excellent problem solver
10/2016 to 04/2020 Office Manager /Shipping and Receiving Clerk Anoka County, Mn | Anoka, MN,
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Input weights, charges, discrepancies and other data.
  • Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.
  • Tagged and stored product inventory in correct areas and locations.
  • Reviewed and followed pick sheets to prepare, pack and scan orders.
  • Received, processed and reshelved returned products to facilitate accurate inventory.
  • Determined most effective method of shipment for food product packages based on budgetary and time requirements.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Reported delays, accidents or other traffic and transportation situations.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Promoted improvements in process efficiency and productivity by creating a consistent process of shipping and communicating well with shipping vendors.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Offered product and service consultations and employed upselling techniques.
  • Processed orders through Quick Books and coordinated product deliveries.
  • Assisted customers by finding needed products and checking inventory for items at other locations.
  • Cultivated strong professional relationships with industry partners and vendors.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
04/2016 to 10/2016 Drivers License State Of Colorado | City, STATE,
  • Inspected and authenticated identity and driving documents to ensure validity.
  • Accessed multiple secure data bases to verify eligibility of customers request for transferring both commercial & standard driving privileges.
  • Entry of medical documentation into the states system for commercial and standard drivers licenses.
  • Issuing driving and identity documents
05/1996 to 03/2016 Detention Deputy Larimer County Sheriff's Department | City, STATE,
  • Followed daily routine schedule and took head counts of all inmates in assigned cell block.
  • Exercised surveillance and control over 60 to 100 inmates.
  • Fingerprinted and photographed incoming and released inmates.
  • Performed searches of people, vehicles, mail items and dormitories.
  • Implemented defensive tactics and physical restraints to maintain safety and security of our facility.
  • Completed code protocols during emergency situations.
  • Detected potential threats and quickly defused conflicts.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Assigned inmates to open and appropriate housing units.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Maintained appropriate control, security and well-being over those detained.
  • Gathered appropriate documents and records of prisoners.
  • Utilized computer-based filing system by entering each prisoners' personal information into system.
  • Fielded phone calls, answered questions and took messages for officers and other departmental personnel.
  • Followed department's data integrity processes to verify confidentiality of all case and record information.
  • Communicated with court system to ensure documentation was accurate and remedy issues during the booking process.
Education and Training
Expected in 05/1989 High School Diploma | North Denver High School, Denver, CO, GPA:
Expected in 05/1989 High School Diploma | Career Education Center, Denver, CO, GPA:

I served on the City of Thornton's Election Commission for 3 years. This allowed me the experience of working both within local government and with multiple city officials. I had involvement in the adjustment of population borders for elections and the entire election process.

I served on the Adams County Alcohol and Marijuana licensing Board for 2 years. This board reviewed both documentation provided by The State of Colorado and our local department regarding licensing. We as a board reviewed this information and participated in public meeting to review these applications for licenses.

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School Attended

  • North Denver High School
  • Career Education Center

Job Titles Held:

  • Office Manager /Shipping and Receiving Clerk
  • Drivers License
  • Detention Deputy


  • High School Diploma
  • High School Diploma

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