office executive resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

  • Written Communication
  • Policy and Procedure Modification
  • Report Writing
  • Senior Leadership Support
  • Executive Management Support
  • Team Bonding
  • Workflow Planning
  • CRM Software
  • Information Protection
  • Business Correspondence
  • Customer Relations
  • Operational Requirements
  • Excellent Multitasking Abilities
Work History
Office Executive, 01/2020 to Current
Infopro DigitalLos Angeles, CA,
  • Preparing, authentication and ensuring documentation adhere to customers orders
  • Coordinated inventory status to sales team.
  • Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
  • Produced reports, contracts and correspondence using various software.
  • Supervised processing of orders, order tracking and delivery of goods
  • Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
  • Developed and updated calendars to schedule team and customer meetings.
  • Improved employee and client retention rates through active communication and problem-solving efforts.
  • Performed database management and analysis of business functions and processes.
  • Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
  • Collaborated with purchasing and sales team to maintain levels of quality and on-hand inventory.
  • Conducted research to address shipping errors and packaging mistakes.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Performed freight processing functions, assisting associates with irregularities in freight.
Business Development Executive, 07/2018 to 04/2019
Jpmorgan Chase & Co.Dayton, OH,
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Defined and integrated roles, responsibilities and processes for business team and data management organization.
  • Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
  • Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Tracked weekly sales to develop corrective action planning reports.
  • Tracked sales calls in database for relationship management.
  • Negotiated contracts and closed sales with new and existing clients.
Franchise Owner, 08/2013 to 10/2017
Podar Jumbo KidsCity, STATE,
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Increased business with improved marketing and customer service strategies, resulting in increase in revenue.
  • Oversaw payroll, business planning and marketing for franchise operations.
  • Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
  • Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
  • Recruited and developed successful leadership staff to handle day-to-day business operations.
  • Cultivated strong relationships with customers via exisiting connections and strong social media presence.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Trained and motivated employees to perform daily business functions.
  • Prepared annual budgets with controls to prevent overages.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Trained and coached new and existing employees to boost staff productivity.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Entered income and expense details into business databases to track purchases and address variances.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Equity Trader, 04/2007 to 07/2013
Gupta EquitiesCity, STATE,
  • Assessed hourly market conditions to look for hedge and arbitrage opportunities.
  • Discussed trading strategies with portfolio managers to highlight current market sentiment, price points of resistance and support and liquidity characteristics of positions.
  • Worked on behalf of companies to buy and sell financial instruments.
  • Collaborated with analysts and coverage traders to distribute relevant market information.
  • Maintained relationships with clients long term.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
  • Boosted financial service sales by using cross-selling techniques.
  • Developed advanced product knowledge to share current information while generating and delivering products quotes.
  • Read financial publications to remain informed about trends affecting market conditions.
  • Conducted research to answer questions and handle issues using multiple systems and resources.
Bachelor of Commerce: , Expected in 04/2004 to Mumbai University - India,

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Resume Overview

School Attended

  • Mumbai University

Job Titles Held:

  • Office Executive
  • Business Development Executive
  • Franchise Owner
  • Equity Trader


  • Bachelor of Commerce

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