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Office Assistant Intern Resume Example

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OFFICE ASSISTANT INTERN
Professional Summary

Hardworking team player and effective multitasker focused on satisfying customers and achieving workplace targets. Thrive best in fast-paced restaurants with bar settings. Previous cashier, waitress, cook and kitchen manager. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol responsibly. Enthusiastic, agile, flexible, stress-immune.

Skills
  • Advanced communication skills; Spanish fluency
  • Advanced customer service skills
  • TABC & Food Handlers
  • Top-notch memory and recall
  • Team leader
  • Computer skills
  • Disciplined in "Clean As You Go"
  • Talented multi-tasker
  • Organizational skills
  • Stamina & strength
  • Payment collection and processing
  • Problem-solving abilities; conflict resolution
Work History
Red CrossOffice Assistant Intern//Dallas, TX//December 2019 to Current
  • Pleasantly answered and quickly redirected up to 15 calls per hour
  • Accurately recorded brief messages for distribution to office staff
  • Kept physical files and digital records well organized for easy updating and retrieval by others
  • Greatest achievement: Created spreadsheet (Recruitment Needs Assessment Report) that increased volunteer recruitment for areas of dallas that needed more volunteers instead of areas that didn't need more.
One Shining Star Cleaning ServicesCleaning Technician/ Field Supervisor//Dallas, Texas//May 2016 to Current
  • Went beyond work-order requirements to reach stores' managers' satisfaction and meet certain individual needs
  • Enhanced sanitation levels for 3 of 5 similar facilities by re-training and instilling higher standards once becoming field supervisor
  • Maintained team efficiency by monitoring bi-weekly performances, and praised quality efforts with rewards to keep crew members long term
  • Executed billing tasks, such as creation and submission of invoices, carried out payroll, and recorded information in company database
  • Established and maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, dusting.
  • Greatest Achievement: Commended by corporate call for improved customer retention, aggregation, and great reviews
Dalrock DinerHostess, Server//Rowlett, TX//January 2018 to May 2018
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid over-booking.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Pursued positive customer relations by assessing information and orchestrating speedy seating.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Greatest Achievement: Successfully served about 10 tables per half hour on day that many called in sick
CampisisCashier, Server, Cook/Kitchen Manager//Rockwall, Texas//August 2016 to October 2017
  • Engaged with customers enthusiastically; offered menu information and suggestions while showing genuine appreciation for business; strategically used this time to educate guests on promotions and up-sell high profit items for average check per person goals
  • Enhanced service flow by using slow periods to re-stock supplies including ice, condiments, napkins, trays etc.
  • Proficiently learned to use POS for order-entry, money transactions and refunds; collected payments from customers and accurately made proper change
  • Checked ID cards and verified bar guests were of legal age
  • Poured beers and wines
  • Answered, scheduled and responded to reservation calls; entered, and prepared to-go orders
  • Memorized ingredients to each dish; prepared with great attention to detail and accordingly to customer specifications; often cooked alongside others as leader, but also alone
  • Prepared cookspaces and cookware for safe, clean and prompt use; instilled "clean as you go" practices; consistently closed kitchen in properly sanitized manner
  • Followed up with kitchen personnel to foster quality service and minimize complaints after submitting orders with special requests or allergies
  • Quickly and accurately counted drawers at start and end of each shift; reviewed and resolved differences between accounting information and cash drawer
  • Trained new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Thanked outgoing guests for coming in and warmly invited them to return
  • Greatest Achievement: 20-percent pay raise for stepping up to help in kitchen after cooks unexpectedly walked out. Continued on as appointed assistant kitchen manager and accomplished 98-percentile on health inspection with all-new kitchen staff
Education
Some College (No Degree) - Medical Office AssistanceBrookhaven College//Dallas, TX//Expected in 2021
  • Coursework in Communications, Medical Terminology, and Medical Office Administration
Hobbies

Takes care of mom , red cross volunteer, role model for younger sibling

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Resume Overview

Companies Worked For:

  • Red Cross
  • One Shining Star Cleaning Services
  • Dalrock Diner
  • Campisis

School Attended

  • Brookhaven College

Job Titles Held:

  • Office Assistant Intern
  • Cleaning Technician/ Field Supervisor
  • Hostess, Server
  • Cashier, Server, Cook/Kitchen Manager

Degrees

  • Some College (No Degree) - Medical Office Assistance

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