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office assistant iii ccs resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Performance-driven Office Assistant III, with experience in performing diverse administrative functions in daily professional office settings. Equipped with a diligent file record, generating spreadsheets, and reports, resolving simple and complex issues, multitasking in a fast-paced environment. Demonstrate the ability to manage multiple tasks/ information while working with high degree of confidentiality.

Skills
  • Google calendar
  • Outlook
  • Excel
  • Microsoft Word
  • Strong with Written and Oral communication
  • Verbal and Written Communication
  • Editing and Proofreading
Experience
02/2022 to Current Office Assistant III CCS Merito Group | Timonuim, MD,
  • Create an efficient office procedure to streamline the process of retrieving documents and reports from fax, scanner, printer, sort and distribute accordingly
  • Distribute USPS mail, along with the mailing of highly confidential certified letters, certificates, and checks
  • Aide in translation
  • Proofread any documents that have been translated from Spanish to English
  • Translate English to Spanish any documents needed in the Medical Therapy Unit for our Spanish speaking clients
  • Served as a trainer for any newly hired employees
  • Trained new employees in the appropriate and effective way to use CMS.NET system, LEGACY, MEDS, HD VOICE, office equipment, EDRS, EBRS, CAIR, PENELOPE and EPIC
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Greeted visitors or callers to handle questions or direct to appropriate staff..
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Conducted office inventory checks and requested restock of supplies.
  • Dispersed incoming mail to correct recipients throughout office.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Answered telephones, directed calls and took messages.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Delivered messages and ran errands.
  • Capacity to log time on Timesheet Entry, and Time Study Buddy
  • Successfully, certified In Relias training, ICS training, First Aid and CPR training
  • Ability to take daily deposits to the Treasurer's Office
  • Ability to take Vital Recorders to Recorder's Office
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Copied, sorted and filed records of office activities and business transactions.
  • Communicated with customers, employees and vendors to answer questions and address complaints..
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Developed organizational filing systems for confidential customer records and reports.
  • Inventoried and ordered materials, supplies and services.
  • Completed work schedules, managed calendars and arranged appointments.
  • Trained staff members to perform work activities and use computer applications.

Head Of California Children Services

  • As the head of CCS for Public Health at San Benito County, I also overlooked the Medical Therapy Unit
  • Receive providers request for client services, submit to regional office for authorization or denial depending on clients medical condition
  • Mailed out NOA and authorization letters to families once they were created
  • Established eligibility for CCS/ Medical clients using MEDS program
  • Work hand and hand with regional office to provide documentation that was needed
  • Input SAR request, filing, mailing out letter, authorizations and denial letters, eligibility, CMS.Net and the Old Legacy system
08/2013 to 02/2022 Paraprofessional Educator Morgan Hill Unified School District | City, STATE,
  • Assisted in instruction in small groups of bilingual SPED students and ELL
  • Worked with groups of students in SPED for intervention/extra help
  • Monitor and report growth in academic and behavior performance
  • Create art, math, spelling, curriculum for weeks at a time
  • Maintain a healthy environment for all students
  • Mainstreamed SPED students in general Ed class
  • Communicate with students and parents in both English and Spanish depending on the families need
  • Translation on IEP family meetings, conferences
  • Worked with SPED children with mild to severe learning, physical and emotional disabilities
  • Assist teacher with SPED students in the implantation of assignment sections of IEP and behavioral plans, which may involve use of approval behavioral modifications, physical management techniques or other skill or knowledge to maintain appropriate behaviors
  • Assures the health and safety of students by following health and safety practices and procedures to assist in maintaining a clean and orderly classroom environment.
05/2017 to 02/2020 Office Manager South Bay Concrete | City, STATE,
  • Managed a busy phone line, handled all faxes, scanned documents, and printed that come in
  • Mail was sorted and distributed by department
  • Invoices were date stamped, scanned, and processed for payment
  • Create emails, faxes, documents for staff
  • Processed invoices, deposits
  • Paid with check, credit card, open tab, Venmo, PayPal, Zelle
  • Created and maintained accurate postage for outgoing mail
  • Assisted customers current and potential.
Education and Training
Expected in 05/2025 to to BBA | Gavilan College, Gilroy, CA GPA:
Expected in 07/2011 to to | Medical Assisting Carrington College San Jose Ca, San Jose, CA, GPA:
Certifications
Relias training ICS training EBRS EDRS EFRS CAIR
Languages
Spanish:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • Gavilan College
  • Carrington College San Jose Ca

Job Titles Held:

  • Office Assistant III CCS
  • Paraprofessional Educator
  • Office Manager

Degrees

  • BBA

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