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Office Assistant II Resume Example

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OFFICE ASSISTANT II
Summary

Detail-oriented staff member whom is equipped with excellent memory and awareness of surrounding people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention efficiently. Exercise sound judgment during crisis and emergency situations with sound reasoning and leadership skills. Strong Knowledge of law enforcement procedures and criminal law. Successful at solving problems and reducing conflict with professional demeanor. Versatile Office Assistant with years of background in a correctional setting. Familiar with security, service and clerical standards. Able to take on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Positive, upbeat and service-oriented. Adept in identification and implementation of process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all levels of personnel, visitors and Executive staff.

Skills
  • Interior and exterior patrol
  • First aid and CPR certified
  • Investigative skills
  • Crime prevention methods
  • Criminal law knowledge
  • CCTV surveillance
  • Observant
  • Report writing
  • High level of integrity
  • Law enforcement background
  • Shift work experience
  • Behavioral analysis
  • Hazardous items understanding
  • Customer relations skills
  • Meeting planning
  • Business writing
  • Mail management
  • Dedicated team player
  • Meticulous attention to detail
  • Resourceful
  • Time management
  • Proofreading
  • Strong problem solver
  • Self-directed
Education and Training
Associate of ScienceCorning Community CollegeCity,State,Criminal Justice, 05/2019
High School DiplomaThomas A Edison High SchoolCity,State,06/1999
GST BOCESCitySecurity And Protective Services, 06/1999
Certifications

Certified Department of State Notary Public for the State of New York since July of 2017.

Experience
Company NameOffice Assistant II | City, State11/2018 to Current
  • Administered physical and digital filing systems, keeping records and chronos well-organized and easily retrievable by staff.
  • Drafted meeting agendas for ILC and ICP.
  • Assisted with administrative tasks, including filing, answering phones and making sure any paperwork was ready for the ORC's program.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Maintained up-to-date department organizational chart and Unit Contact List.
  • Offered diverse clerical support to office staff, including managing correspondence, answering telephone calls and tracking documentation.
  • Supported clerical needs of more than two SORC's, eight ORC's, two ASAT PA's and a VS Hub Supervisor; including taking messages, scanning documents and routing business correspondence.
  • Dispersed incoming mail to correct recipients throughout the office and amongst State and Federal Facilities.
  • Processed EEPs, ASAT, TRC and ADT paperwork efficiently to support smooth office procedures.
  • Inmate to Inmate Correspondence contact person, maintained a log of approvals or declinations of inmate to inmate correspondence throughout State and Federal Correctional Facilities.
  • Click-Click Staff Advisor, maintained the proper operation of the Click-Click Program, ordered film, collected and disposed of used cartridges, maintained Inmate Payroll and hired & let go of inmate staff for the visit room and field house.
  • Volunteer Services Contact Person, facilitating smooth transition for civilians entering the facility to volunteer, conducted orientation, gather appropriate paperwork and facilitated ID and fingerprints.
  • Notarized paperwork for facility staff and inmates as needed
Company NameOffice Assistant I | City, State03/2017 to 11/2018
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless facility operations.
  • Maintained all incoming and outgoing records (Legal, Guidance, Parole, OMH and Medical) for transfers between facilities.
  • Assured all appropriate paperwork was filed correctly and Legal folders were maintained for IRC staff and facility use.
  • Entered appropriate information into Live Scan for all incoming inmates from the county.
  • Entered detailed information of inmate physical features, characteristics and tattoos into the correctional database for facility and State agency use.
  • Maintained the security of personal property for incoming and outgoing inmates.
  • Provided administrative support to area employees, including routing mail and filing documents.
  • Accurately transcribed discipline hearing details and promptly provided the transcription to the DA.
  • Completed connections between callers, departments and personnel.
  • Notarized paperwork for facility staff and inmates as needed.
Company NameSafety and Security Officer | City, State07/2000 to 03/2004
  • Conducted frequent Safety Patrol of the hospital as well as the perimeter of the building & all outlying buildings; protecting the hospital against theft and damage.
  • Responded to any emergency calls for assistance and combative patients throughout the facility.
  • Conducted fire prevention drills & responded to any fire alarms/ assisting the local fire department; Reviewed proper functioning of fire equipment by completing preventive maintenance requirements.
  • Performed infant abduction drills & secured any high risk areas.
  • Provided assistance to all visitors/residents & patrons as needed.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Acted as a first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedic, fire and law enforcement personnel.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
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Resume Overview

School Attended

  • Corning Community College
  • Thomas A Edison High School
  • GST BOCES

Job Titles Held:

  • Office Assistant II
  • Office Assistant I
  • Safety and Security Officer

Degrees

  • Associate of Science
    High School Diploma

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