LiveCareer-Resume

Office Assistant Ii resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional organizational skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Expense and Revenue Analysis
  • Accounting and Bookkeeping
  • Problem-Solving
  • Proficient in JDE, Oracle (HUB), Microsoft Office
Education and Training
UNC-Pembroke Pembroke, NC, Expected in 05/2009 Bachelor of Science : Psychology - GPA :

Additional Coursework in Finance & Accounting

Completed Introduction to Local Government Finance

Certifications
  • Notary Public
Experience
Jefferson Health - Office Assistant II
Abington, PA, 05/2021 - Current
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Maintained financial records by updating payment information.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Computed, recorded and proofread data or reports.
  • Maintained and updated filing, inventory and database systems.
  • Trained new staff members to perform work activities and use computer applications.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Typed, formatted and edited correspondence and other documents.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Inventoried and ordered materials, supplies and services.
  • Operated photocopiers and scanners, and personal computers.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Organized files, developed spreadsheets, emailed reports and scanned documents to improve organizational workflow.
  • Anticipated leadership needs by preparing or gathering records, reports and correspondence.
  • Created and updated spreadsheets to track and report data.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
Volaris Group - Finance Assistant
Hudson, OH, 10/2017 - 05/2021
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Performed database entry updates to keep information current.
  • Assisted managers with additional duties during employee absences.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Created data visualizations for monthly project reviews and ad hoc reporting.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Analyzed and monitored issues to improve sales, revenue and earnings.
  • Created various documents and handled correspondence and memos to assist supervisor.
  • Established key relationships with peers throughout company to improve workflows and reduce communication bottlenecks.
  • Calculated and produced checks for utilities, taxes and other operational payments.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Received and recorded cash, checks and transfers.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Reconciled or entered report discrepancies found in financial records.
  • Implemented program to create daily spreadsheets and streamline financial reporting.
  • Reconciled computer reports with manually maintained ledgers.
  • Completed and submitted tax forms for cash deals.
Lithia Motors - Title Clerk/Office Assistant
Waldon, CA, 11/2015 - 10/2017
  • Collected purchase funds and verified confirmed lienholder payoff before processing title.
  • Posted and tracked titling transactions and completed month-end accounting reports.
  • Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
  • Maintained current DMV title regulations knowledge for each state.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
  • Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
  • Processed and maintained title files, implementing security measures to protect data.
  • Evaluated documents to determine property ownership.
  • Notified General Manager of possible delays and issues.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Maintained business records by updating customer information.
  • Answered phone calls and welcomed visitors to office.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Typed, formatted and edited correspondence and other documents.
NCDMV LPA - DMV Title Clerk
City, STATE, 01/2012 - 06/2015
  • Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
  • Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
  • Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
  • Stocked counters with forms, and license supplies to maintain inventory levels.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Evaluated applications and assessment results to determine eligibility and acceptance.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

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Resume Overview

School Attended

  • UNC-Pembroke

Job Titles Held:

  • Office Assistant II
  • Finance Assistant
  • Title Clerk/Office Assistant
  • DMV Title Clerk

Degrees

  • Bachelor of Science

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